
McCluskey Chevrolet
Cincinnati, OH
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Over all I was very satisfied, karen did an excellent Job!!! I would recommend karen to any of my friends or family members. She was very nice and very professional. I love the new car she sold us!! The Job!!! I would recommend karen to any of my friends or family members. She was very nice and very professional. I love the new car she sold us!! The most important thing is, is that she was very patient with us!! More
I was very pleased with the professional service I received at McCluskey. They were very knowledgeable and worked hard to find a car that I liked at a price that was within my budget. I have known t received at McCluskey. They were very knowledgeable and worked hard to find a car that I liked at a price that was within my budget. I have known the president of McCluskey, Mr. Mike Kelsey, for many years. This is the second car I have purchased from them and I am very pleased with their service. More
Michael is a awesome sales guy. He helped me through every part of the buying process. he did a wonderful job of finding the right car for me. the hole team was very friendly, i was greeted with a smile every part of the buying process. he did a wonderful job of finding the right car for me. the hole team was very friendly, i was greeted with a smile each time i walked in. i would not go anywhere else to buy a car again. More
I was looking for a dealership that had good inventory and the flexibility to find what I wanted if it was not on their lot.Mike Kelsey with McCluskey Chevrolet was not just trying to sell me what he had and the flexibility to find what I wanted if it was not on their lot.Mike Kelsey with McCluskey Chevrolet was not just trying to sell me what he had in his inventory but went out of his way to show me different models and made me comfortable with my decision. His patience was key in helping me pick out the correct one (after several tries), he got the car in for me that I liked and didn't rush me on my decision. As price is very important to me I found that I was given a very competitive price without having to bicker back and forth.The car was ready for me when I was told it would be and the staff was very accomodating in explaing a few features that I was not familiar with.I had the oppurtunity to need to talk with Mike sometime after the transaction and was very pleased that the attention I received after the sale was as good as what I experienced prior to the sale. It is my full intention to refer my family and friends to Mike for their automotive needs full well knowing that they will be treated with the same consideration as I received. More
Our family is a 'repeat' customer. So, it's true I believe in the sincere professional people at the company. My problem was in deciding between two diffferent types of vehicles. I made three trips believe in the sincere professional people at the company. My problem was in deciding between two diffferent types of vehicles. I made three trips to check the Malibu and the Equinox. Bay knew my needs and he clarified the price - value - performance comparisons. Between the visits, he phoned me to help reach a decision. Also, he asked Walt to email me a pricing analysis. On the date of delivery of the Equinox, it was Bay's day off. However, he met me when I arrived to ensure it was prepared and full of fuel. Then, he spent more time reviewing the On-Star, Bluetooth, and how to check fluids. As I was at the dealership several times, I could see the associates working with other customers. I always observed helpful attitudes and overall happiness in their transactions. I could sense a difference at the company. There was lots of action, but there seemed to an attitude that each customer was important. I think the employees have pride in their jobs. More
We have purchased several vehicles from McCluskey and every visit and transaction has been flawless. Mike and Walt Kelsey are great to work with and I wish I had them on my team. We recommend all of our every visit and transaction has been flawless. Mike and Walt Kelsey are great to work with and I wish I had them on my team. We recommend all of our friends and customers to visit McCluskey because we know they will get the best price and most importantly the best care in auto sales. More
Recently, I called McCluskey to see if they could get a Dodge Dakota with all the trimmings for me. Within a very short time, they called and said they had just what I wanted. I came in to test drive and B Dodge Dakota with all the trimmings for me. Within a very short time, they called and said they had just what I wanted. I came in to test drive and Bay very expertly reviewed its workings with me. I was treated like a VIP and I liked that. Everyone at the dealership was friendly. I decided to buy it and Bay led me through the purchasing process in a very professional manner. I had inquired about pricing with other dealers, but McCluskey beat them all. This truck only had 16000 miles on it too!I did not feel any pressure to purchase the extras, like undercoating and outer sealant, but I chose them anyway. I am extremely pleased with all of my dealings with McCluskey. After a few weeks, the left rear tire had a slow leak. I took it in and Bay had it repaired immediately. However, it continued to leak and I brought it baCK IN. wITH NO HESITATION, Bay ordered two new tires to be installed free of charge! Again, I continue to feel like a VIP. I will definitely recommend McCluskey to all of my friends. More
After driving various vehicles over the past 40+ years, After driving various vehicles over the past 40+ years, from VW's to Lexus, I made the Chevrolet plunge! I was in the market for a new minivan and After driving various vehicles over the past 40+ years, from VW's to Lexus, I made the Chevrolet plunge! I was in the market for a new minivan and was wowed by the Traverse. I visited McCluskey Chevrolet in Cincinnati where I was promptly greeted by Bay. He introduced me to Walt and Paul then I took the Traverse out for a drive. It was everything and more than my wife and I were looking for in a family vehicle. It was not "my Dad's old Chevy", but an extremely well built, snazzy crossover. My wife and I were extremely impressed by the professional sales team that answered our questions then went to work immediately to locate the exact Traverse that Leslie wanted. They located it at another store and had it ready for us the following day at our price. I must say in all my years of automobile purchases I never had such a positive, professional experience. It did not end there as Karl and his staff in the service department have been top notch. After driving our Traverse LTZ for six weeks I traded in my other car on a 2010 Equinox! Team McCluskey again impressed us with their polished approach. I love my Equinox and would recommend McCluskey Chevrolet to anyone who is looking to purchase a vehicle with a stellar team behind it. More
Karen was terrific to work with....very knowledgeable and helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying p helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying process ( and we paid cash...no financing) seemed to take forever. I know we all have to be mindful of identity theft and accuracy, but I think I can buy a house with less paperwork! Other than that, it was a very good experience. More
What a great experience! I had been in the market for a convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. He answered all of our questions, and worked out a good trade and great rate for our loan. I have never had This kind of experience at a car dealership before. No hassles, great price on a beautiful vehicle. I am Enjoying my new ride! Thank you! More