
McCluskey Chevrolet
Cincinnati, OH
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Roy Foster was fantastic. We gave him difficult specs to meet for the vehicle we wanted. He worked his tail end off getting info for us on where cars were that met our specs and came up with a winner for u meet for the vehicle we wanted. He worked his tail end off getting info for us on where cars were that met our specs and came up with a winner for us. While we would have liked the pricing to be a bit lower (doesn't everyone want that?), he got the price down to something we could work with. His follow up has been great, too. More
Very knowledgeable about the cars and discount offered. This helped getting us out of the dealership in a reasonable time limit.. (not spending all day there) We were very impressed with this and would rec This helped getting us out of the dealership in a reasonable time limit.. (not spending all day there) We were very impressed with this and would recommend McCluskey to all out friends also. The location is perfect... More
Roy was a super sales person! Not only were Roy, Paul and Mike able to get our family a great vehicle, they were also able to get us an awesome rate to go along with it! Our family of four had out grown our Mike able to get our family a great vehicle, they were also able to get us an awesome rate to go along with it! Our family of four had out grown our 2007 Envoy, and Roy had just the vehicle for us. He took us over to the Chrysler Town and Country Touring Edition with stow away seating...I have to admit at first I said "No Way! NO VAN!" However, Roy showed us all of the features that the Chrysler had to offer, and we were impressed. Roy suggested that we take the van for a quick test drive; that's all it took, we were sold. Our customer service only continued to get better from there. Paul, Mike and Roy go the rate lower and they worked on our deal after hours and made sure that we were completely satisfied before leaving the lot. As it was time to finalize and sign all documents Mark was amazing! We were in his office for twenty minutes and that was with him answers additional questions we had. McClusky Chevrolet's customer service was absolutely outstanding! I would highly recommend your dealership and especially these employees. Thank you for everything; we love our new ride! The Clines More
I had a great experience. Ken was very friendly and helpful. The three dealerships I had talked to before coming to McCluskey wouldn't work with me without a cosigner. I was able to get a loan without helpful. The three dealerships I had talked to before coming to McCluskey wouldn't work with me without a cosigner. I was able to get a loan without a cosigner and leave with a car that day. I would reccommend other people to go to McCluskey. More
I experience poor communication from the night service manager on serveral items. I contacted the dealer General Manager to let him know of my dissatifaction. I was also contacted by the President of th manager on serveral items. I contacted the dealer General Manager to let him know of my dissatifaction. I was also contacted by the President of the dealership group. They were both very apologetic and did everything in their power to correct the situation. The responsiveness of both the GM and President means we will likely be coming back to this dealership. More
I came to McCluskey Chevrolet to get an oil change. I was very pleased to know that they would be able to get my car serviced after my evening classes. When I arrived the gentleman who checked me in was extr very pleased to know that they would be able to get my car serviced after my evening classes. When I arrived the gentleman who checked me in was extremely friendly. My car was serviced in a reasonable amount of time and the cashier was friendly as well. She took the time to explain different policies and make me aware of future service needs. I greatly appreciate the customer service I received at this location. More
i got a 2011 chevy malibu from mcclusky i am very happy i got a 2011 chevy malibu from mcclusky i am very happy with my vehicle. the employees were polite, respectful, friendly, and the process was very qu i got a 2011 chevy malibu from mcclusky i am very happy with my vehicle. the employees were polite, respectful, friendly, and the process was very quick. this is the second new car i got from mcclusky and will return there in the future and recomend them to others. More
Very friendly atmosphere and attentive service. Quoted best price possible for the exact car we were looking for. Very helpful sales representative and very easy to work with. Explained all of the optio best price possible for the exact car we were looking for. Very helpful sales representative and very easy to work with. Explained all of the options available with added benefits of interest. Would definitely with with Bob again for future business. More
My father and I met with Keith McCluskey due to an on-going issue with our vehicle and he set up an appointment, dealt with the issue at hand and took good care of us... Keith went over and beyond hi on-going issue with our vehicle and he set up an appointment, dealt with the issue at hand and took good care of us... Keith went over and beyond his call of duty...he made my car safe for me and my grandkids to drive in again and for this I thank him... Derrick Robinson is a very pleasant individual. When I first met him in the body shop he was very honest about what needed to be done with my vehicle, he talked with Keith and Chuck Maly to make sure the situation was handled. Thank Derrick! Chuck, you called me to let me know up front what I was dealing with and I appreciated that, you took the initiative to make sure my car was safe to drive. Thank you Chuck! More
I am a Saturn Vue owner and was very leary of going to a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome and addressed all my cars issues with a smile and a complete explination as to what was to be done then what was done. I will continue to use them for all of my service needs and will look here 1st for a new car when I am ready. The times I was in for service thet drove with me to assure that they knew exactly what I was meaning. then after they fixed it they went back out with me to assure me it was fixed to my satisfaction. They have gone above what ever the Saturn dealer I went to did. I am now a true Chevy customer. I have never met with a sales staff. but if they are anything like the service department they will have my business. I had bought 6 cars from Kings Saturn in the past and will feel comgfortable dealing with McCluskey from here on out. the quality of the work was TOP notch. everyone was very helpful. Thank you for taking over the care of my Vue Teresa Florimonte More