
McCluskey Chevrolet
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 562 reviews
Both in dividuals I dealt with were straight forward and professionsl. The customer service level is above what I expected, and what I beyond what I received at other high end car dealerships. professionsl. The customer service level is above what I expected, and what I beyond what I received at other high end car dealerships. More
Jeff was the best salesman that I have dealt with when purchasing a car. The fact that he listens and explains the details show a passion for the job. No matter what the question was, he knew the answer purchasing a car. The fact that he listens and explains the details show a passion for the job. No matter what the question was, he knew the answer or where to find it. More
I have given this perfect rating because I am very very pleased with the service that I received. I walked through the door with a negative mind and by the time I left I had the biggest smile on my face. pleased with the service that I received. I walked through the door with a negative mind and by the time I left I had the biggest smile on my face. I am soooo happy with my new car. This is my first brand new car and I still don't believe it. Thank you so much. More
Eric Dirheimer is by far the best Sales Representative I have ever had. He was efficient, courteous, and attentive to my concerns and an excellent representative for McCluskey Chevrolet. If you are lookin have ever had. He was efficient, courteous, and attentive to my concerns and an excellent representative for McCluskey Chevrolet. If you are looking for an awesome sales experience call Eric. He is located at the McCluskey Chevrolet on East Galbraith in Cincinnati, Ohio. Eric made me feel like an important customer and not just a sale. He found the exact car I was looking for and worked very hard on my behalf. Eric is a great salesperson and I am going to tell everyone that I know who is looking for a car to call Eric! Thanks and keep up the good work. Verdell Osborne More
Our experience with Roy Foster was great! He was friendly and remembered us even when we weren't at the dealer. We drove 2 hours down to the dealer and Roy made it worth it every time we were visiting. Roy w and remembered us even when we weren't at the dealer. We drove 2 hours down to the dealer and Roy made it worth it every time we were visiting. Roy was very persistent on finding us what we wanted thankfully we found someone worth dealing with after visiting other parters of Kings AutoMall. Now we are shopping for a car for myself and hope to be a returning customer for Roy and McCluskey Chevrolet. More
Excellent service and customer courtesy. Will recommend this dealership and salesman. We have been looking for a new car for our daughter and have been supplied with great information, selection, and pric this dealership and salesman. We have been looking for a new car for our daughter and have been supplied with great information, selection, and pricing. More
For the past 15 years I have only driven Japanese or German cars. Having been intrigued with the new style of the Traverse, I had to take a look at it and see if GM had finally engineered a vehicle tha German cars. Having been intrigued with the new style of the Traverse, I had to take a look at it and see if GM had finally engineered a vehicle that called out to me as a driver. McCluskey Chevrolet handled the sale of the vehicle just right. They didn't try to sell me the car, they knew it sold itself and it was exactly what I was looking for. They were selling the dealership and its' ability to carry out incredible customer service. The Sales Manager, Paul Cluxton, seemed to understand what most other dealerships fail to realize, it is more about the trust in the dealership and the Sales department than it is about the vehicle itself. You can buy any car, but if you are not comfortable with the people you have to deal with for any of things that can go wrong with a car purchase, you will not buy from that dealership. I've had my Traverse serviced there twice, and they seem as happy to see me for an oil change as they did for the day I bought the car. That means a lot to a customer. I've sent family to buy from there and have made friends looking for new car purchases to go there and look at the Cruze. Once you've had the experience I've had at a dealership like this, you can't say enough good things about them. More
I live in Latonia, Kentucky, that's about 25 miles from McCluskey Chevrolet at the Kings Auto Mall. I have always had excellent service at a fair price at McCluskey Chevrolet. My current car is a Saturn Sk McCluskey Chevrolet at the Kings Auto Mall. I have always had excellent service at a fair price at McCluskey Chevrolet. My current car is a Saturn Sky, which I purchased at another dealership in Cincinnati. After two service experiences, I returned to McCluskey Chevrolet for my service needs. This visit was for body work due to a truck tire tread hitting the front end of my car in rush hour. I called the One Number 761 1111 while continuing up I75 towards work. The McCluskey team responded by having a loaner car waiting for my arrival, helped me with my insurance claim, and I was back on the road, and made it to work on time! Where else can you find that kind of customer support? These people know what customer service and value means, understood my concerns, got the repairs done as promised and on time. Want a no BS experience for service and auto-body work? Try McCluskey Chevrolet. Your really treated like a friend. Mark Duttweiler Latonia, Kentucky More
The sales team at McCluskey Chevrolet, without a doubt, have made the experience of leasing/buying a car so simple, so easy, so reassuring. Especially in a time when trust isn't easily granted, Paul, Walt, have made the experience of leasing/buying a car so simple, so easy, so reassuring. Especially in a time when trust isn't easily granted, Paul, Walt, and Mike really go the extra mile to establish and reassure that the relationship is what is most important with their customers. These gentlemen have earned my trust, and will continue to receive my business and referrals. More
I recently purchased a used vehicle from McCluskey...to be more specific I purchased a crew cab truck and dealt with a gentleman by the name of Paul Cluxton. At first I did not find what I was looking for be more specific I purchased a crew cab truck and dealt with a gentleman by the name of Paul Cluxton. At first I did not find what I was looking for but Paul took the time to note all the details that were of importance to me with this purchase. With surprise I received a call, Paul found in just a few days exactly what I had been searching months for and at a price I could not have found anywhere else. More