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McCluskey Chevrolet

Cincinnati, OH

3.4
558 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 558 reviews

March 28, 2025

Service department sucks. Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed More

by tonyaj5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy was great and my advisor was horrible , Gary Dozier
Mar 28, 2025 -

tonyaj5000 responded

Service Department sucks. Very poor communication with the customer. Would not recommend.

March 17, 2025

Excellent service in the amount of time. Love video of work being done. Great work. More

by ohdogg57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Shaw, Gary Dozier
Mar 21, 2025 -

McCluskey Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McCluskey Chevrolet, INC. and we hope to see you again soon!

March 07, 2025

If I could 0 I would . Had the car not even a year and already have major issues that apparently they won’t fix bc I got my oil changes done at grismer and not through them More

by Dameronalyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto
Mar 12, 2025 -

McCluskey Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 05, 2025

The lack of communication was unacceptable. A simple update on the status of my vehicle would have made a huge difference, but instead, I was left completely in the dark. It’s incredibly frustr More

by Shashi524
Recommend Dealer
No
Employees Worked With
Savanah
Mar 07, 2025 -

McCluskey Chevrolet responded

we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 24, 2025

Andy O'Leary was a pleasure to work with. He was patient and kind. We ended up with the car we needed and wanted. Thank you. More

by sdr1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy O'Leary
Feb 24, 2025 -

sdr1030 responded

Andy O'Leary was a pleasure to work with. He was patient and kind. We ended up with the car we needed and wanted. Thank you

February 13, 2025

From start to finish “Pop” provided me with nothing but exceptional customer service! He was able to find a car that fit our families needs perfectly & truly exceeded our expectations for what we were look More

by April A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pape
Feb 18, 2025 -

McCluskey Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Bought a brand new truck about 4 months ago. At the 8k mile mark the transmission goes out. I’m a month out from my truck even being looked at because GM Roadside wouldn’t tow to this location. More

by wescott2011cw
Recommend Dealer
No
Employees Worked With
Hdhsbdjdns
Feb 10, 2025 -

McCluskey Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 741-1111 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 04, 2025

Excellent service. Patrick Szabo is top notch. We bought a Trax for my daughter after my other daughter bought a Malibu. More

by Amy Mordino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Szabo
Feb 10, 2025 -

McCluskey Chevrolet responded

Amy, thank you for your kind review; we are happy to pass along your comments to the team here at McCluskey Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

January 26, 2025

Friendly people, but not very ‘expert’. Missed an oil change interval during COVID because they were booked and they told me “no problem - you were within the grace period”. Now warranty co More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Halko
Jan 31, 2025 -

McCluskey Chevrolet responded

Gary, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 24, 2025

For a week, I have been trying to get a hold of a manager who has been a deciding factor in some issues. I have reached out to multiple associates for assistance with no answer. I have been patient and respe More

by johnnnyyy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Patrick, Jessica, Christian
Jan 27, 2025 -

McCluskey Chevrolet responded

We regret to hear that you are displeased with your recent experience with us. When you have an opportunity, please reach out to us at (513) 741-1111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jan 27, 2025 -

johnnnyyy responded

I have been trying to contact someone using that number for over a week. I was told that no one at that number could help me that it’s the main dealership, I’d have to deal with the “online cars.com” folk. If you look up my name you will find my phone number and can contact me

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