McCloskey Truck Town
Colorado Springs, CO
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380 Reviews of McCloskey Truck Town
Love my new Jeep!!! Mitch is a great salesmen! He helped us both days we were in the dealership and we couldn't be happier with our new Jeep! Mitch is a great salesmen! He helped us both days we were in the dealership and we couldn't be happier with our new Jeep! More
The wife and I just bought our 4'th vehicle with McCloskey! McCloskey is a wonderful dealer. The selection is huge, the staff is friendly, and the process is just down right enjoyable! McCloskey is actually the McCloskey is a wonderful dealer. The selection is huge, the staff is friendly, and the process is just down right enjoyable! McCloskey is actually the first used dealer to win the JD Power Award. WOW! We saw a crest that looked like a family crest in the finance manager's office. When my wife asked if it was a family crest Josh (our finance guy) smiled, and explained that it represented the dealer's core values. Rather than write down core values that employees would forget, Joe McCloskey (who I've met, he wanders around his dealership from time to time) decided on this innovative symbolism to get his team on board. Josh explained that Joe worked with the team every year to set goals and create the crest. Awesome! On this 4'th visit, we were trading in a 2008 Lincoln MKX. Not only did our sales guy Mitch beat any other trade in offers from other dealers, he was friendly and kind throughout the whole experience. He brought a clip-board out to our trade in, and wrote down every single feature from the auto-opening tailgate to the air-conditioned front seats. He assured us that he wanted to know every feature to help us get the best value we could. My wife LOVES her new 2018 vehicle equipped with 4WD for the harsh Colorado Winters, and we were happy to say goodbye to her old 2WD car. Our sales guy Mitch actually moved all of our stuff from the old car to the new car while we did paperwork with Josh. He even put the air fresheners back into the same vents in the new car where they sat in the old car. He plugged in the USB charger cable, and moved our documentation into the new glovebox. It was freezing out, and he even took the time to start the car and turn on the heated seats 5 minutes before we finished our paperwork. We didn't have to lift a finger! Meanwhile while Mitch was going above and beyond with the new car, the finance manager Josh was putting together our options. He presented multiple payments, some with included maintenance plans and warranty coverage, and others without. He gave us a line item breakdown showing some of the negative equity we were financing, our interest rate, taxes and registration, and the vehicle cost minus trade in and pay off. I knew 100% what I was getting into, because Josh explained everything, and patiently answered any questions my wife and I had. I bought my first car at McCloskey with a very small down payment while I was still a college student, and bought my 4'th car with them as a college graduate with much better credit and a larger down payment. I felt like a VIP all 4 times. At my financial lowpoint, and my financial highpoint, I was treated respectfully as an equal. Rich or poor, fat or thin, crossover or hybrid, these guys will make your day. Check them out! More
Lorraine Simmons Patrick And Josh were pleasant to work with ,, they are good at their jobs. They definitely made it easier than I thought, Thank you for everything! Patrick And Josh were pleasant to work with ,, they are good at their jobs. They definitely made it easier than I thought, Thank you for everything! More
Questionable Tactics Poor negotiation And pricing tactics. Would not give price for vehicle prior to visiting dealership. Once there, took a test drive and finally was giv Poor negotiation And pricing tactics. Would not give price for vehicle prior to visiting dealership. Once there, took a test drive and finally was given a price. Vehicle was overpriced!! When countering their offer they came with a higher price, of nearly $1000, because vehicle had an option package that they did not include in the initial price! NOW WAY OVERPRICED!! They would not budge in pricing as “we had to put $2000 into the vehicle to get it up to our standards “. AGAIN, NOT MY PROBLEM!! I would recommend looking elsewhere for a vehicle!!! Salesman was friendly and helpful, but that was the only positive thing I experienced. More
Great Service Patrick Spall was outstanding and great customer service. Definitely recommend him. He always delivered what he promises!! I will recommend McCloskey Patrick Spall was outstanding and great customer service. Definitely recommend him. He always delivered what he promises!! I will recommend McCloskey as a dealership that takes care of his customers! More
Best car buying experience ever! Worked with Patrick Spall to buy a GMC work van. Everything about my transaction was pleasant. Fast, friendly, and great quality cars. Ask for P Worked with Patrick Spall to buy a GMC work van. Everything about my transaction was pleasant. Fast, friendly, and great quality cars. Ask for Patrick. More
Best Customer Service!! I was looking to upgrade my vehicle I had worked with Elsiha and showed me what they could do to keep me in my budget. I was looking to upgrade my vehicle I had worked with Elsiha and showed me what they could do to keep me in my budget. More
Best experience!! This place is such a friendly environment from detail all the way to management. Jason new exactly what I wanted an gave me a no BS experience! I purc This place is such a friendly environment from detail all the way to management. Jason new exactly what I wanted an gave me a no BS experience! I purchased my Mazda from them 2 years prior and was ready to get into a truck. He listened to what i wanted and what I expected. He hit the nail on the head with my Tundra! He was friendly and relatable. The finance team got me where I wanted to be with the payments, There was some confusion in the middle when it came to getting the truck ready for me to take home. Andrew from management stepped in and took control an got everything 100% taken care of quickly an efficiently. I have never been happier with a dealer experience. There is no pressure an the staff is always helpful and nice. I have referred 2 friends who purchased vehicles and also loved their experience here. I will never buy a vehicle from anywhere else! I highly recommend McCloskey to all friends an family. More
Easy to work with no pressure Had a great experience at McCloskey Truck Town. Great, honest, and flexible salesman. I would recommend McCloskeys to a friend. The rest is filler to Had a great experience at McCloskey Truck Town. Great, honest, and flexible salesman. I would recommend McCloskeys to a friend. The rest is filler to get the word count to 25. More
Best customer service I had came in and was given the run around at 2 other dealer and was greeted by Elisha she explained everything as far as what I can and can’t due to I had came in and was given the run around at 2 other dealer and was greeted by Elisha she explained everything as far as what I can and can’t due to my situation I just felt like she really cared about me and my situation More