McCarthy-Morse Chevrolet

I took my suburban in on August 26th with transmission problems and finally picked it up today roughly 40 days later. The only reason I took it to them in the first place was they told me they could have problems and finally picked it up today roughly 40 days later. The only reason I took it to them in the first place was they told me they could have me in and out the same week. Vick was very responsive until the extended warranty company would not go along with his $6800 quote for a new transmission. Everything I researched online indicated to expect $3,000-$3500 to replace a transmission in a Suburban. The responsiveness stopped at that point and all fingers were pointed at the extended warranty company. Of course they do not offer loaner vehicles, so I was forced to pay for my own rentals and Ubers. My total out of pocket cost was close to $2K versus next to nothing if I wouldn't have fell for the we can have you done this week line and stuck with my normal repair facility. Although, I asked several times to speak to a service Mgr., I never was able to do that. Maybe they don't have one and that is the problem. I have never had a more frustrating repair experience in my life. More

Very knowledgeable and helpful staff! Fish was the man and the financial guy was awesome! Fish was the man and the financial guy was awesome! More

Eric & Michael were the easiest guys I’ve dealt with ever buy a car. They are absolutely perfect. buy a car. They are absolutely perfect. More

I am very happy with my car buying experience at McCarthy-Morse dealership. My salesman Erik Fish is knowledgeable and professional and personable. McCarthy-Morse dealership. My salesman Erik Fish is knowledgeable and professional and personable. More

Amazing sales department and service department! I would highly recommend this dealership to all my friends and family! I would highly recommend this dealership to all my friends and family! More

The salesman and the dealership did a great job. The purchase process went smooth everything from the presentation to the operation of the accessories The purchase process went smooth everything from the presentation to the operation of the accessories More

The only reason I gave them a 1 star is because I wasn’t able to go lower. The absolute worst dealership I have dealt with in over 40 years of car buying. From the general manager to the salesman, they ha able to go lower. The absolute worst dealership I have dealt with in over 40 years of car buying. From the general manager to the salesman, they have no follow up but have an abundance of apologies. I bought my truck on 24 June 2023 and finally received the last thing they owed me from the deal on 18 October. The only reason I received it then was due to persistence on my part. Heed my advice, if this is the last dealership in the world, call a cab or walk! More

Miranda did a fantastic job at helping me. She sent me a personalized video of the car to prove its features and preview the test drive. I had a bad experience at another dealership prior on t She sent me a personalized video of the car to prove its features and preview the test drive. I had a bad experience at another dealership prior on the same day. She knew with confidence that she could provide a better deal for me and finance rate. And it worked, on a newer 2022 model no less! The entire staff were helpful, even helping me move my things from my old car to the next in down pouring rain (shout out to Brendan). Mike the finance manager did fantastic, did not have to prepare for a mental battle of warranties and sneaky costs. He promised to get me out in 30 minutes. I was out in less than 15. All around, great experience at this dealership personally. More

Excellent service. Great selection. I was in and out very quickly, relative to other experiences I've had. They've kept contact after the sale to determine if everythin Great selection. I was in and out very quickly, relative to other experiences I've had. They've kept contact after the sale to determine if everything is OK. Awesome experience! More

Awesome experience at McCarthy-Morse Chevrolet. Worked directly with Jonathan Ferkel and he was simply great to work with and would recommend to anyone. Don't hesitate to go to McCarthy-Morse Chevr Worked directly with Jonathan Ferkel and he was simply great to work with and would recommend to anyone. Don't hesitate to go to McCarthy-Morse Chevrolet and ask for Jonathan! More