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McCarthy-Morse Chevrolet
Overland Park, KS
385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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385 Reviews of McCarthy-Morse Chevrolet
October 28, 2013
My son's 2004 Chevy Cavalier was towed 1/2 mile to this dealership. They told us they needed to replace the fuel filter. Total charge before taxes $835. I have never done business with Chevy dealer this dealership. They told us they needed to replace the fuel filter. Total charge before taxes $835. I have never done business with Chevy dealers in the area before. I called three other dealers nearby. All three quoted the repair at $150 or more less than McCarthy Morse. I told the service attendant that I will pay the bill but never return again unless they drop the charge to the going rate the other 3 dealers quoted me. He told me his service manager was "too busy to talk to us". I have been in sales for over 30 years and know that I could never allow a customer to walk away with a poor feeling about my product and service like this. I paid the bill and will never return again. I hope the local paper prints my negative letter to the editor. Really, you could have made a satisfied customer return for more business if you would have just cut your profit a little. If I owned the dealership I would fire the service manager. He didn't even try to talk me off the ledge. More
by satch1951
Employees Worked With
Aaron Rochon
October 28, 2013
My experience with McCarthy-Morse Chevrolet was excellent. From the time I emailed the dealership for more information on a used vehicle, until the time my car was delivered to my house, my servic excellent. From the time I emailed the dealership for more information on a used vehicle, until the time my car was delivered to my house, my service was excellent. Jacob Witt was great to work with. He responded to my emails timely, was extremely professional and courteous, even went out for two test drives in the car with me so that I could make up my mind. He never pressured me, rather let me call the shots. The other thing I liked was that he really respects the company. He spoke highly of the general manager and the people he works with. That was refreshing. My experience with Chris Savell was wonderful. He was able to get me a better rate than I got on my own and I was literally in and out of his office in ten minutes. I would recommend this dealership to anyone and I already have!! Thanks McCarthy-Morse! More
by SBuckley511
Employees Worked With
Jacob Witt, Chris Savell
October 27, 2013
I've had a number of bad experiences with car dealers. I have been convinced they are all crooks, so I was pleasantly surprised after my experience at McCarthy-Morse Chevrolet. Our salesmen was dealers. I have been convinced they are all crooks, so I was pleasantly surprised after my experience at McCarthy-Morse Chevrolet. Our salesmen was great. He respected our time, and we got a great price! Thank you! More
by 1n2u3n4y5a
October 25, 2013
Erik Fish is very knowledgeable, dependable and honest. This is the 4th purchase in the past 10 years we have made from him. He listens to our needs and helps us get the best deal possible. We look forward This is the 4th purchase in the past 10 years we have made from him. He listens to our needs and helps us get the best deal possible. We look forward to dealing with Erik again. More
by bobkat5413
Employees Worked With
Erik Fish
October 25, 2013
Sales associate Erik Fish was very helpful and knowledgeable. The entire experience was good. The sale was fast and got the best price right away, didn't spend wasted hours trying to get the good knowledgeable. The entire experience was good. The sale was fast and got the best price right away, didn't spend wasted hours trying to get the good deal. More
by zboatright
Employees Worked With
Erik Fish, Erik Fish
October 25, 2013
The dealership was great. Brian Lepic was our salesperson. He was very thorough, professional and knowledgeable. Price was good. Financing was good. Overall, no complaints. salesperson. He was very thorough, professional and knowledgeable. Price was good. Financing was good. Overall, no complaints. More
by nighthunter
Employees Worked With
Randy Arnold
October 24, 2013
They met the tight time frame I was on and they take the worry away by helping my wife when I am not available. Always prompt, quality service. I will bring all my service here. We are a GM family. worry away by helping my wife when I am not available. Always prompt, quality service. I will bring all my service here. We are a GM family. More
by tu6698
Employees Worked With
Bill Higgins
October 24, 2013
Bill is always very thorough and informative. I always make sure I go to Bill because he knows what he is talking about I appreciate getting honesty. make sure I go to Bill because he knows what he is talking about I appreciate getting honesty. More
by elliotmaloney
Employees Worked With
Bill Higgins
October 24, 2013
This was our second purchase from Brian Lepic at Morse Chevrolet. He makes the process of buying a car enjoyable, always takes the time to answer all of our questions, and had the sense of humor and stron Chevrolet. He makes the process of buying a car enjoyable, always takes the time to answer all of our questions, and had the sense of humor and strong resolve necessary to negotiate with my wife and father in law! We no longer live in Kansas City but will return to buy our next vehicle from Morse Chevrolet. More
by brianlauracole
