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McCarthy-Morse Chevrolet

Overland Park, KS

4.3
384 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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384 Reviews of McCarthy-Morse Chevrolet

May 10, 2015

Former Toyota Driver! I thought I already wrote a review when I got my car but it looks like I haven't. My boyfriend and I hadn't planned on buying a new car yet but when m More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Chris Lee
May 11, 2015 -

McCarthy-Morse Chevrolet responded

Katie, thank you for your comments and welcome to the McCarthy/Morse Chevrolet family. We are happy to hear that you were pleased with the guest experience that both Erik and Chirs provided. Providing a quality Sales and Service guest experience is very important to us and not being pushy is part of that focus. Enjoy your new Chevrolet Equinox and have a good day.

May 10, 2015

5 Star Dealership Great place to do business stress free. Our salesman Nate Dubose was very professional new everything about the new truck I was looking at. I would de More

by Ejw23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Dubose
May 11, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for your review and feedback! I'm glad that Nate was able to give you the stress free car buying experience that everyone searches for. Glad you're loving your new Silverado!

May 09, 2015

Best experience buying first car! Nate Dubose was my car salesman and he was amazing. He knew all the information about the car and wanted the car to right for the buyer. He didn't for More

by rkilburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Dubose, Chris Lee
May 11, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for giving us some feedback on your experience with us at McCarthy-Morse Chevrolet! I'm thrilled to know that Nate was able to work with you and give you the great car experience you deserve. Thanks again for the 5-star review!

April 20, 2015

Best service I purchased my first car from them back in 2008, ever since this is the only dealership I will deal with. I have purchased four additional cars. I wil More

by Kashay Fortune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Welch, Jacob Witt, Chris Lee, Bill Higgins, Aaron Rochon, Scott Howell, Tim Hiatt
Apr 21, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for being such a loyal customer! We love hearing these stories, so thank you for the kind review. We look forward to working with you again.

April 06, 2015

THE Dealership No words could explain how great this experience was. Morse Chevrolet is the only dealer I will deal with because of two things! 1. Trust 2. Frien More

by TribeChief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Witt, Randy Crowell, Chris Lee, Chris Savell, Hugo Morales, Tim Hiatt, Mitch Morse
Apr 07, 2015 -

McCarthy-Morse Chevrolet responded

Wow! We're so glad you had such a great experience with us, and that we've earned your trust and friendship. We think these are two very important things, so thank you for trusting us with your vehicles. Thanks for the great review!

March 12, 2015

Something funny going on I went to inquire about an Equinox at $19,500 from these guys and they said their was room to haggle. After an hour of going back and forth they were More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 02, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for your feedback about your recent experience at our dealership. We are sorry that you didn't feel as if the pricing structure we offered was an amount you were comfortable spending. Ultimately we price our vehicles aggressively to stay competitive and this strategy doesn't typically leave us much room to negotiate. Our sales team is trained to take any reasonable offer to the manager and let the manager make the final call on any pricing decision. In this case, when you asked the sales person if there was room 'to haggle' there was some but not much. The online price changing seems to be in line with the pricing you were given when you were here so again, we are sorry that this price wasn't a good fit for your budget. As far as the vehicle being certified and you mentioning that the tires had less than 50% tread, that is just simply not the case. The sales person showed you the inspection while you were here when you mentioned the tires as well as pointing out the measurements of the tire tread to ensure you knew it was over 50%. We always run our vehicles through the service department before placing them on the lot for sale to make sure the vehicles are ready for purchase. We are thankful that you gave us an opportunity to earn your business and we wish it would have worked out. Hopefully you still purchased a Chevy product and maybe we can earn your business on the service side. Have a wonderful day and we hope you will give us another chance when the opportunity comes up.

January 24, 2015

Fast and clean job! It only took 2 days for me to get my car back. They did a great job. They spend time to explain what they have done on the car. More

by seprates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron McDaniel, Clayton Horrocks
Feb 02, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for your 5-star review. We are very happy that you were able to get your car back in a timely manner. We appreciate you taking the time to leave a review and hope we can help you with your car next time it needs to be serviced.

December 29, 2014

Stephen offered a great replacement for my stolen Jeep! Recently, my Jeep Cherokee was stolen from the parking lot next to my office. I needed a replacement and I needed it fast. Your salesman, Stephen Sa More

by ShysterLawyer1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar
Feb 02, 2015 -

McCarthy-Morse Chevrolet responded

We're sorry to hear about your Jeep being stolen, but we are very happy that Stephen was able to help you get back on the road immediately. Thank you so much for your kind words and your recommendation. We appreciate you taking the time to leave a 5-star review.

August 29, 2014

Randy made the buying experience enjoyable!! Randy listened to my needs as well as what I wanted in a used vehicle. He found exactly what I was looking for under my budget. He made the car buying More

by Nwashatka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 29, 2014 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave us this great review. We will definitely pass it along to Randy. He is a very valuable member of our team. We are already looking forward to your next visit.

August 28, 2014

Made me comfortable about making my first new car Purchase I had never purchased a new vehicle before and was very nervous about doing so. Randy made it so easy and I really appreciated his no pressure approa More

by Ike81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Crowell
Aug 29, 2014 -

McCarthy-Morse Chevrolet responded

Congratulations on purchasing your first truck. It is very exciting. We are pleased to hear that Randy made your experience so enjoyable. He is a great guy and knows what he is talking about. We hope that you are enjoying your new Chevy. We look forward to working with you again in the future.

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