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McCarthy-Morse Chevrolet

Overland Park, KS

4.3
384 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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384 Reviews of McCarthy-Morse Chevrolet

June 17, 2015

Amazing Experience, Nate Dubose Rocks! Nate Dubose helped me get my new car of my life and absolutely everything about my experience was wonderful and top notch. I got exactly what I wanted More

by ryanoelke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Dubose, Chris Savell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're thrilled to hear you had an excellent car buying experience. Nate Dubose, and Chris Savell not only met your expectations with a great deal and financial options but found the perfect car for you. We appreciate your business and hope to see you again in the future.

June 15, 2015

General Maintenance I took my car in for the 75,000 mile maintenance and got excellent service from Tony and the service dept. team. Tony took the time to show me everyt More

by tasnead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Riojas
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for the kind review! We're happy to hear Tony and the service team helped make your service visit an excellent one. We appreciate your business and look forward to seeing you again in the future.

June 15, 2015

Dealer not worth your time!!!!!!!! I purchased a used Buick Enclave from this dealer . The process of paying for it and getting extended warranties for tires and etc was very easy. When More

by aaronreid00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 09, 2015 -

McCarthy-Morse Chevrolet responded

I am so sorry to hear about your experience here at Morse Chevrolet. When I pulled up your information I saw that you purchased a tire and wheel warranty that is still active. You can have the tire/tires fixed at no charge to you here at the dealership. If you are still having the issue we would be happy to take care of you and we would love to have the opportunity to make things right and earn your business back. As for the messages you have left and not been called back all I can do is apologize. I am not sure what happened there but if you give us a chance we will make it right for you. Sincerely, Tim Hiatt General Manager Update 7/9/15 Thank you so much for coming back in and letting us earn back your business. It was a pleasure to make things right and have the opportunity to show you we care about our customers. Have a great day!

Sep 25, 2015 -

McCarthy-Morse Chevrolet responded

I am very sorry for such a late response to this review. I assure you that it's very important to us that we address our customers' concerns in a timely manner, unfortunately a technical issue prevented us from seeing this until now. We'd very much still like to acknowledge your concern and see if there is anything we can help with or learn from your situation. Please reach out to Karl Kramer, our Communications Director, at 913-800-1155 or kkramer@mccarthyautogroup.com. Thank you and have a wonderful day!

June 14, 2015

Great place Stephen Salazar helped me get the car I wanted for a great price! I didn't think I could afford it but they worked with me to keep the payments down. More

by Ginabelle_86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Salazar
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear Stephen not only gave you an amazing deal but he went above and beyond to make sure you you walked away with your perfect car. Thank you for the review and recommendation. We hope to see you again in the future.

June 13, 2015

Awesome Experience Jacob Witt and Chris were amazing to work with as we purchased a new car. We went in hopeful but not too hopeful. They gave us a great offer. Jacob ev More

by Spade39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Witt, Chris Savell, Scott Howell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're happy to hear Jacob Witt and Chris Savell went above and beyond to give you an excellent and painless car buying experience. Thank you for your business and we hope to see you again in the future.

June 13, 2015

Service department I had a couple issues with a car I purchased in 2013 and I brought it in to the service department after talking to Aaron R. He had all of the issues More

by Bsimps0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Rochon
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

We're thrilled to hear your service visit was quick and smooth! Aaron is a great man and we're happy he is a part of our team. We appreciate your business and hope to see you again.

June 12, 2015

Wonderful car buying experience Thanks to Mark Welch and everyone at Morse Chevrolet my car buying experience was amazing. I would recommend them to everyone for a new car purchase. More

by Trey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Welch, Chris Lee, Tim Hiatt, Mitch Morse
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for the review and recommendation! We're happy to hear you had an excellent experience. Thank you for your business and we hope to see you again in the future.

June 06, 2015

mantainence I had great service everyone was friendly and helpful I was able to wait for my car and the Waite was short. All work was completed and I was very sat More

by rozfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Higgins, Tony Riojas
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for the review! We're happy to hear you had a great service visit. We hope to see you again in the future.

June 06, 2015

Body work My experience with McCarthy Morse Chevrolet was quick and efficient. I was told when the part would be available and the time it would take to insta More

by micmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron McDaniel
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for leaving a review! We're happy to hear your experience went quick and pleasant. We hope to see you again in the future.

June 05, 2015

Awesome My experience with McCarthy Morse Chevrolet was good from the time we walked on the lot till the time we drove off the lot in our new truck. We were More

by Bec
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Witt, Chris Savell
Sep 28, 2015 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave a wonderful review! We're thrilled to hear Jake Witt helped make your car buying experience a smooth, excellent and painless one. We appreciate your business and look forward to seeing you again at our dealership. We welcome you back with open arms.

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