McCarthy Jeep RAM Chrysler Dodge

Dropped I was pumped to work with this dealership — the friendliness of the staff, promptness to communicate, and accommodations out of the gate were on pace I was pumped to work with this dealership — the friendliness of the staff, promptness to communicate, and accommodations out of the gate were on pace to be an elite car buying experience. My wife and I have worked with multiple Mopar dealerships in the past and they have always delivered. I started by complimenting them early on about them keeping the trend going. I wish I could take my compliment back. Let me first say, Brandon was amazing. A little unprofessional and unorthodox, but it worked. He was genuine and a big reason why I came back the next day to do business. Unfortunately, I found out the next day that Brandon was reprimanded for his interaction with me. There was a 2 on 1 coaching session to find out if Brandon was a good fit for their dealership. How do I know that? Well a “sales manager” informed me of the conversation in an attempt to bond with me. I almost left at that moment in shock of the level of unprofessionalism. Brandon did an amazing job with us, but I don’t know his job performance and it’s quite frankly none of my business. This is the same person that blamed me for their error. I was in the process of buying the used car on day 1, and when the paperwork started rolling out, it listed the vehicle as a 2016 model. I was under the impression it was a 2017 model because of the big yellow sticker on the windshield that had “2017.” When I brought this to the Sales Manager’s attention, his response was “didn’t you look it up online?” I didn’t know it was my fault for trusting your sticker. Brandon leveled with me and called it their mistake. Rick and the Sales Manager creates excuses and easily could have said “sorry.” It was still a great deal and the car I wanted, but I felt misled. I asked multiple times if they had the 2nd key because I noticed the key we had didn’t function properly. I was told yes early on, but once the paperwork rolled out, it was “we’ll try really hard to find it but these things (blah blah blah)...”. All Rick had to say was we do not have that key. Key replacements are $300 for this vehicle; I wanted to know what I needed to prepare for after buying the car. All in all, I’m giving them a 3-star because Brandon was a good salesperson and the finance manager was a real person. The other two are the reason why car sales people get a bad wrap in the sales industry and that’s not fair. The dealership made the sale only because it was the exact car I wanted and Brandon helped me realize that. I’ll be taking my future business elsewhere. More

Very patient as I made my decision. I worked with Gregory Ruxlow over the phone on a vehicle I saw on line, he was very patient as I was a bit slow at deciding the direction I wanted to I worked with Gregory Ruxlow over the phone on a vehicle I saw on line, he was very patient as I was a bit slow at deciding the direction I wanted to go. His description of the car as he walked around it while I was on the phone with him was exact. Then with Dakota's help gave me a deal I could not turn down. Excellent people to work with, nothing hidden, not high pressure. Gregory then drove 2 hours one way to deliver it. With people like that on your team you can only win. Thank you for a Great Experience. I would recommend these gentlemen to anyone. Tim B, A Satisfied Customer More

Great Deal w/Great Experience I went to LS Dodge /Chrysler/Jeep/Ram after visiting 2 other local dealerships that were unwilling to budge on their price on Jeep Wrangler Unlimited' I went to LS Dodge /Chrysler/Jeep/Ram after visiting 2 other local dealerships that were unwilling to budge on their price on Jeep Wrangler Unlimited's (JL). The folks here were able to get to the best deal I've seen on a new Wrangler Unlimited while offering a better trade value of my current vehicle than the two prior dealerships. Very happy with my experience here. Rick listened to our parameters, and went straight away with the numbers provided to run them by Jesse. After much less negotiation, and no strong arming from Rick / Jesse, we felt comfortable we were getting the deal we desired on a well packaged Jeep. Eric and company made it very easy to trade in our current vehicle and explained all warranty extensions well with enough information for us to make an informed decision. More

Purchase of new Jeep Very professional and courteous salesperson and new car manage. The process made me feel at ease and all of my questions were answered in a straight f Very professional and courteous salesperson and new car manage. The process made me feel at ease and all of my questions were answered in a straight forward manner. The price I received was better than other places I had shopped. More

Excellent Experience Rick was a please to work with, he actually listened to what we wanted. He made the buying experience a joy, he did not make us feel pressured at any Rick was a please to work with, he actually listened to what we wanted. He made the buying experience a joy, he did not make us feel pressured at any time during the decision making and worked to make sure we came out with what we wanted. Great Customer Service!!! More

Ask for Gregory, he's the man. Very nice location. Make sure you ask for Greg and tell him CJ sent you, he'll do his best to take care of you. Very nice location. Make sure you ask for Greg and tell him CJ sent you, he'll do his best to take care of you. More

Excellent experience We were very pleased with our experience at Lee's Summit Dodge. Our questions were answered carefully, our requests were acknowledged, and a search w We were very pleased with our experience at Lee's Summit Dodge. Our questions were answered carefully, our requests were acknowledged, and a search was made for the car we wanted. It was nice to deal with a salesman (Gregory Ruxlow) who was concerned with getting all the details correct without applying pressure to buy. More

Love my Jeep Just purchased a Jeep Compass from here today. Excellent experience from beginning to end. I feel I received an outstanding deal. Did not feel pressur Just purchased a Jeep Compass from here today. Excellent experience from beginning to end. I feel I received an outstanding deal. Did not feel pressured at any point to make a quick decision. Everyone there was friendly and accommodating from the GM to the sales staff. Amanda was my sales agent. She worked wonders and truly listened to me. If you are looking for a new or used vehicle, give them a shot. See Amanda and tell her I recommended her! More

Recent purchase Great buying experience overall. Rick did a good job explaining features of our new Dodge Charger. Helped us find the right car for our budget Great buying experience overall. Rick did a good job explaining features of our new Dodge Charger. Helped us find the right car for our budget More

Great car buying experience with Cory After Buying 4 other cars with Cory Bunger, General Mgr of Lee Summit Chrysler Jeep, we directed our daughter, who just graduated from college and too After Buying 4 other cars with Cory Bunger, General Mgr of Lee Summit Chrysler Jeep, we directed our daughter, who just graduated from college and took a job in KC, to go see him. As expected, he treated her very well and helped her find a great Jeep that she loves and works for her budget. Thanks Cory! We appreciate you making this experience fun, smooth and exciting for her. More