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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
April 18, 2015
good place to buy your vehicle. Paperwork was smoothest we've ever done when buying a vehicle. Finance man [Steve]was very efficient. Mentioned extended warranty but did not push a Paperwork was smoothest we've ever done when buying a vehicle. Finance man [Steve]was very efficient. Mentioned extended warranty but did not push anything. Rick R. is great salesman! Would highly recommend him. Only negative is that prepaid oil changes stay with the vehicle VIN rather than the customer who purchased them. More
by Jeep Guy
Employees Worked With
Don't remember parts & service man name., Rick Rippy
April 18, 2015
Oil change done on time. Took car in for scheduled maintenance. Service representative was obviously busy however didn't hesitate to greet me and immediately began processing Took car in for scheduled maintenance. Service representative was obviously busy however didn't hesitate to greet me and immediately began processing my oil change. The oil and filter change was done on time. No issues. More
by jimichangua
Employees Worked With
Michael Jones
April 18, 2015
The service department is always a great experience. I purchased new tires for my vehicle. Jonathan helped me through the process and was friendly, helpful and efficient. I always have a good experience I purchased new tires for my vehicle. Jonathan helped me through the process and was friendly, helpful and efficient. I always have a good experience with the service department at this dealership. I wouldn't hesitate to highly recommend family or friends! More
by E. Miller
Employees Worked With
Jonathan Schreimann
April 16, 2015
A typical Dealership The staff are Very Friendly, I was a little taken back yet again, how "crooked" your systems are. I shouldn't be suprised, but when I come in for an o The staff are Very Friendly, I was a little taken back yet again, how "crooked" your systems are. I shouldn't be suprised, but when I come in for an oil change and am told that it is essential to my warranty to have my tires rotated, yet no mention that this is a $24 charge. It would be Extremely nice and I would advertise to the world a dealership that is upfront and COMPLETELY honest. As we found out in the shopping and buy buying process with you that your staff is not Honest, they SAy ANYTHING to get a sale, so making a Penny is More important than Customer Satisfaction. More
by Mommyof4
Employees Worked With
Jesse Venzor
April 16, 2015
State Inspection Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Indep Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Independence). More
by lsjdf
Employees Worked With
Missy Shanahan
April 16, 2015
Great Service!!! Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an ho Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an hour putting it in and it was. Awesome service! Everyone speaks to you and leaves you feeling as though they know you. More
by mpryor48
Employees Worked With
Jonathan Schreimann, Dennis Hampton
April 15, 2015
Very Good Service adviser was very nice and friendly. Very professional and answered all questions that were asked of him. Gave advice when asked. Will be ba Service adviser was very nice and friendly. Very professional and answered all questions that were asked of him. Gave advice when asked. Will be back. More
by Lon2015
Employees Worked With
Jesse Venzor
April 15, 2015
Express oil change Thank You, DerrickRoss ! It was a nice surprise to find out that the recall could be fixed also. Have a Great day... What was really a bonus was tha Thank You, DerrickRoss ! It was a nice surprise to find out that the recall could be fixed also. Have a Great day... What was really a bonus was that I pulled into the shop area at 15:47 and they take their last vehicle at 16:00 hr. It was no problem, Derrick did up the paperwork and got the guys on it immediately. More
by JLSF
Employees Worked With
Derrick Ross
April 15, 2015
expencesive Clearly explains service being done. Service writers and mechanics work well together. You actually get to talk to the mechanic working on your vehicl Clearly explains service being done. Service writers and mechanics work well together. You actually get to talk to the mechanic working on your vehicle. DONE More
by noelan h
Employees Worked With
Charles McCoy, Michael Jones, Jesse Venzor
April 15, 2015
OUtstanding Service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service. I was referred to Mr Mike Jones by Mike Gatchet (service manager) at Dick Smith Ford in Raytown. That referral in itself spoke volumes and he wasn't wrong. More
by toloao64
Employees Worked With
Michael Jones, Missy Shanahan
