McCarthy Jeep RAM Chrysler Dodge

Custormer Service When I walked in there were 3 service members and one person ahead of me. Not one service member looked up and acknowledge me. I stood there for abo When I walked in there were 3 service members and one person ahead of me. Not one service member looked up and acknowledge me. I stood there for about 5-10 min before one looked up and said next. It would be nice if the customer service reps would atleast acknowledge the people that came in and said “Hi, someone will be right with you.” Instead acting like we are nothing!! More

Hassle free experience. It was a good experience shopping at Lee Summit Chrysler Dodge Jeep. I did not have any issues with anything. It was truly a hassle free experience. It was a good experience shopping at Lee Summit Chrysler Dodge Jeep. I did not have any issues with anything. It was truly a hassle free experience. I walked in at around 3 PM, and after bringing in all the needed documents, I was out at around 5 with my new vehicle. I was not pushed to buy anything other than what I had displayed interest on, which was a huge plus to to me, unlike most dealerships. Our salesman (Les) was a pleasure to deal with and he was very honest with us, from beginning to end. We even managed to like the finance person! Everything was very easy to do, I highly recommend this dealership. More

easy to work with, stress free sale. salesman genuine and ki Immensely enjoyed our salesman, Quincy. He wad straight forward from the moment we shook his hand in the parking lot. His stress free approach to c Immensely enjoyed our salesman, Quincy. He wad straight forward from the moment we shook his hand in the parking lot. His stress free approach to car saleswas much appreciated. More

scheduled oil change this dealership is a 170 miles round trip drive tyo where i bought the vehicle. the excellent sevice and friendly staff is well worth the drive and this dealership is a 170 miles round trip drive tyo where i bought the vehicle. the excellent sevice and friendly staff is well worth the drive and time on the road. More

GREAT service dept . No waiting around, promt and VERY professional service, engaging enjoy taking our vehicles there for service. Will probably purchase our next ve . No waiting around, promt and VERY professional service, engaging enjoy taking our vehicles there for service. Will probably purchase our next vehicle from them next time. More

Distance is worth it I have a dealer in my own city, but I bought my truck at Lee's Summit Dodge and since my first visit for service, I have continued to make that drive. I have a dealer in my own city, but I bought my truck at Lee's Summit Dodge and since my first visit for service, I have continued to make that drive. I think I always get what I pay for, and the pleasant, professional staff is an added plus. More

oilchange Showed up at 3:30 pm on 4-16-15 and my vehicle was completed at 3:57pm. Was super fast and customer service was excellent! Showed up at 3:30 pm on 4-16-15 and my vehicle was completed at 3:57pm. Was super fast and customer service was excellent! More

New Dodge 2500 Derek M was my salesperson all five stars here he was great! Found us a truck and made it happen. He's a great asset to your business! Derek M was my salesperson all five stars here he was great! Found us a truck and made it happen. He's a great asset to your business! More

Always felt valuable, treated with consideration I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is the most important to me. I came back to buy my 2nd vehicle and maybe a third in a couple more years. More

Not-so-complimentary first oil change I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group that service was almost overdue. I bought the truck back in October 15 2014. This first oil change was supposed to be complimentary. At least that is what sales agent told me when I purchased the truck with around 266 miles. Service employee , had to get sales approval for the first complimentary service. The sales agent came back and told us that they don't have free oil changes. I wasn't going to argue with her even thought she was the same person who told me the first oil change would be complimentary. I paid the $48.10 for the oil change. Service was quick but a little pricey. Next time I will likely buy the oil change package. So, if you ever buy a new vehicle there, and are offered a courtesy oil change the first time you bring it in, I would advise asking for a written voucher. Other than this issue, I have been generally happy with the dealership. More