McCarthy Chevrolet

It’s all about the relationship I needed to find new transportation for my mom. I knew what I wanted and what I didn’t want in purchasing a new car. I got what I wanted. I reached ou I needed to find new transportation for my mom. I knew what I wanted and what I didn’t want in purchasing a new car. I got what I wanted. I reached out to the dealership and was connected to Heath. Because I travel and not always available for phone calls or visits to the lot, Heath was able to manage the entire process with only one phone call and a visit to the dealership. It’s important for you to know, I didn’t need to buy a car. I wasn’t in a rush. When I first spoke to Heath, the car I wanted wasn’t available. He was tenacious about reaching out. Some might find this annoying. But he was professional, polite and always led with good intentions to stay in touch until I got what I wanted. He delivered! On every level. The focus was on my needs, not what he wanted me to buy. Once I was at the dealership, Heath was training a new salesperson and handled every milestone perfectly. I see why he is training other salespeople and they would do well to follow his lead. As for finance, that was not the best experience. I dislike being led through a sales pitch when I already expressed my disinterest. While I knew I would get the extended warranty, the lack of adjustment by the finance person to fit the situation is disappointing. His response when I shared I didn’t want to go through all of this was “I have to, it’s required” and he put his head down and started st the countertop while he recited his “pitch”. No eye contact! You are selling me, not the countertop, which made it lore excruciating. Overall, this was the smallest part of the process and I would return to the dealership and Heath. More

Impressed! What a great experience! Tyler Bradford at McCarthy Chevrolet and his managers treated us with respect and integrity. They were fair, made the proces What a great experience! Tyler Bradford at McCarthy Chevrolet and his managers treated us with respect and integrity. They were fair, made the process easy and did exactly what they said. This is a new experience for us with car dealers and I highly recommend Tyler and McCarthy. More

2009 Hyundai Santa Fe Called about used car I found on Autotrader. Gave them the stock # and was told the car was sold. I thought this was strange. Called back and talke Called about used car I found on Autotrader. Gave them the stock # and was told the car was sold. I thought this was strange. Called back and talked to a different person, gave them the stock # and they said the car is hear and when would you like to see it. Came in within a half hour to look at the car. Tyler Bradley was a good salesman. Sales manager, not so good. Dickered with us over $100. Not cool. Their is nothing more to say about this experience. More

2 new 1500 Silverado Z71 trucks Ivan Gary took great care of my needs. The rest of the staff were ok. I paid cash for two trucks and the finance manager tried to pressure me int Ivan Gary took great care of my needs. The rest of the staff were ok. I paid cash for two trucks and the finance manager tried to pressure me into financing my purchase this was not appreciated. His actions were overbearing and rude. I am positive that I will not purchase from McCarthy again. Ivan Gary was great to work with but the experience as a whole was tarnished by the finance Managers actions More

Tyler Bradley! He was very helpful and seemed extremely reasonable and fair with what I needed out of a car. Easy to work with. Glad we came in. He was very helpful and seemed extremely reasonable and fair with what I needed out of a car. Easy to work with. Glad we came in. More

Great service Awesome folks to work with. I was provided great customer service and excellent explanation of the features and benefits of my vehicle. I would defini Awesome folks to work with. I was provided great customer service and excellent explanation of the features and benefits of my vehicle. I would definitely recommend this organization for a vehicle. More

Heath Mcroy Heath Mcgoy help me get a better car than I actually wanted. He was working with me really well and understand what I wanted for my car. He was unders Heath Mcgoy help me get a better car than I actually wanted. He was working with me really well and understand what I wanted for my car. He was understandable of the payments I would like to pay and he took the money down. He was really helpful and respectful and nice. Next car I get. I would like for him to help me. More

Sold a car out from under me, but did reimburse my airfare. I tried to buy a Cadillac SRX I saw on Autotrader. When Marshall assured me that I could buy a $400 plane ticket, fly in Saturday with a check in han I tried to buy a Cadillac SRX I saw on Autotrader. When Marshall assured me that I could buy a $400 plane ticket, fly in Saturday with a check in hand, the vehicle would still be there. I even offered to put down a deposit. He called Friday and said it was wrecked the night before by vandals and not available anymore. I called and talked to somebody else, and they said it was sold Friday morning! I spoke to three people on the phone Tuesday and they all know I was flying in on Saturday to buy that car. Wouldn't you think someone could have put a 'hold' or 'sold' sign on it? So not only did they sell my SRX to someone else, but Marshall made up a story that didn't even happen. He then said McCarthy's would send me a check to reimburse my cancelled, nonrefundable plane ticket, but that was over a week ago. I guess that was just another lie, why not? Don't deal with these guys, not trustworthy at all. EDIT: I did get the airfare reimbursement right away after this review. It takes the sting out of the whole thing! I wish this had ended up the way I hoped. My wife missed out on a really nice car. I really wanted to do business with these guys! More

Professional Marshall Adams was friendly and professional. I did not feel feel like he was "selling" me a car but truly wanted to make sure I got what I needed and Marshall Adams was friendly and professional. I did not feel feel like he was "selling" me a car but truly wanted to make sure I got what I needed and wanted within my budget. More

It was a nice experience Tyler was great. It was fairly easy but a little long. Would recommend to a friend. Lots of cars to choose from. Thank you so much Tyler was great. It was fairly easy but a little long. Would recommend to a friend. Lots of cars to choose from. Thank you so much More