Mazda of Wesley Chapel

Bought my first car here, and got fit with something comfortable and practical. Guys were nice, and left me with a clean, good car. I never would have the quality of car that i have without the guida comfortable and practical. Guys were nice, and left me with a clean, good car. I never would have the quality of car that i have without the guidance i got here. Well done and classy. More

Charlie was great to work with best buying experience ever I would definitely recommend anyone if buying a car ask for Charlie you won’t be disappointed. ever I would definitely recommend anyone if buying a car ask for Charlie you won’t be disappointed. More

I had a great experience at Mazda dealership Wesley Chapel working with Larry. He was a nice guy and really made me feel comfortable and provided a great experience in purchasing my Honda Pilot. Thank Chapel working with Larry. He was a nice guy and really made me feel comfortable and provided a great experience in purchasing my Honda Pilot. Thank you so much Larry!! More

Excellent service and great pricing at Wesley Chapel. The staff was professional, knowledgeable and covered all aspects of the car, certification process, and the warranty before making the purchase. It was staff was professional, knowledgeable and covered all aspects of the car, certification process, and the warranty before making the purchase. It was well worth the trip for me to head up from st Pete especially when they offered to deliver the car to my house More

Outstanding customer service. Made sure I was comfortable with the knobs. Set up my phone. Financing was simple Follow up after purchase to assure I was happy . comfortable with the knobs. Set up my phone. Financing was simple Follow up after purchase to assure I was happy . More

Larry and the entire team was great!!!! Went better than my husband and I had planned for. Such a great experience! Thank you very much! my husband and I had planned for. Such a great experience! Thank you very much! More

Amazing experience!!! I had no intention of turning in my CX-5 lease early but received a notification from Mazda that I was entitled to do so. I called the dealership and I had no intention of turning in my CX-5 lease early but received a notification from Mazda that I was entitled to do so. I called the dealership and spoke to Charles Epting Jr and from the get go was treated so kindly. I was interested in a 2020 CX-30 and Charles and I went over a few possibilities. I decided on Saturday to check out the vehicle which I had never seen. Well I just fell in love and ended up driving off with my perfectly beautiful new SUV. The whole process was seamless from Charles to management. I would like to specifically complement the GM Chris Littlepage for his care and concern. I knew what I wanted to spend and somehow Chris could read my mind. It was a win win for both of us. This is my second lease from Wesley Chapel and I have really found a home. I recommend them highly and couldn’t be happier. More

Everything went fine except that you made me wait over 3hrs and I had to leave. Making me come back the next day. Because of that I couldn't do the things at home that I needed to. 3hrs and I had to leave. Making me come back the next day. Because of that I couldn't do the things at home that I needed to. More

I was shopping between three different Mazda dealers in my area for the CX-5 GT Reserve. Charlie and Chris at Wesley Chapel Mazda worked a deal I felt pretty good about. One of the other dealers in the are my area for the CX-5 GT Reserve. Charlie and Chris at Wesley Chapel Mazda worked a deal I felt pretty good about. One of the other dealers in the area had guaranteed they could beat any deal given. But even though they offered me nearly $400 more off than Chris, that couldn’t make up for the great interaction and comfortable feeling I had with Wesley Chapel Mazda. It’s worth paying a bit more to feel recognized and respected as a customer. They were friendly upon meeting me in person after only prior phone contact, and Charlie was very thorough and knowledgeable in covering all bases; from my trade in, through the financing, and ultimately, familiarizing me with my new vehicle. It was everything I wanted and more. Chris had told me on the initial call with him that he really wanted to earn my business. Although this dealership is farther away from my home, I have no second thoughts! I’m a big fan and will let my friends and family know what a great place to do business this dealership is. Thank you for your service! More

ECSTATIC Customer and Phenomenal Experience!!! Everyone knows car shopping is draining...TYPICALLY its hours spent narrowing down your options, followed by even longer hours spent in the showroom g Everyone knows car shopping is draining...TYPICALLY its hours spent narrowing down your options, followed by even longer hours spent in the showroom going over prices and paperwork, and harassing phone calls from pushy salesman trying to hassle you into making a rushed decision/purchase. BUT at Mazda Wesley Chapel, I experienced WONDERFUL customer service from the moment I walked in and was greeted by my salesman, Charlie Epting Jr., to the moment I was handed the keys to my 2020 Mazda3. It was a VERY refreshing change in my experience compared to other dealerships I had visited. Everyone I interacted with at this location was friendly, respectful, courteous, knowledgeable, eager to make me happy and earn my business, and an overall pleasure to work with. It was quite the hassle-free process, and one I am VERY happy with. I felt taken care of and appreciated as a loyal Mazda customer. I wasn't pressured to make a rushed decision or pushed to go with anything other than *what I wanted*. This staff went above and BEYOND on VARIOUS accounts to make it happen for me and I couldn't be more happy with my experience AND my new vehicle!!!! I HIGHLY recommend giving this dealership a visit... You won't regret it! A special thank you to Charlie, Brian, and Tony for their professionalism, kindness, diligence, honesty, and customer service. You now have a loyal customer for life and I look forward to seeing everyone during my service visits for maintenance with Marty! More