Mazda of Wesley Chapel

The dealership is always clean especially the bathrooms…very important to me. The people are courteous and thorough with their explanations. bathrooms…very important to me. The people are courteous and thorough with their explanations. More

The service department is always friendly, professional, and courteous. Waiting area is clean and comfortable. Mr. Moon is one of the best in the business. You are lucky to have him as an employee. and courteous. Waiting area is clean and comfortable. Mr. Moon is one of the best in the business. You are lucky to have him as an employee. More

I’ve had my Mazda 3 for 5 years now and always make a point to come for my oil changes here! I always receive kind and honest service. point to come for my oil changes here! I always receive kind and honest service. More

My experience was great. I was impressed with the video showing the actual inspection. Holwing my service advisor was awesome. 5 Stars! showing the actual inspection. Holwing my service advisor was awesome. 5 Stars! More

Holwing Moon Is a great representative and extremely attentive. He ensure great quality and makes sure everything is addressed and taken care of. Holwing Moon is a great face to Represent Mazda. attentive. He ensure great quality and makes sure everything is addressed and taken care of. Holwing Moon is a great face to Represent Mazda. More

The dealership was great to work with but Charlie is the real star. He was thorough, kind, helpful and overall just incredible to work with. I've never bought a Mazda and was a little hesitant at first but real star. He was thorough, kind, helpful and overall just incredible to work with. I've never bought a Mazda and was a little hesitant at first but thanks to Charlie, I'll be coming back. That type of service can't be replaced. Such a great car buying experience! 10/10 More

We had an amazing experience at Mazda of Wesley Chapel! We were shown a few cars that were in our budget and what we wanted so it was honestly a hard choice to choose (yes, with all of the car shortages an We were shown a few cars that were in our budget and what we wanted so it was honestly a hard choice to choose (yes, with all of the car shortages and issues now with cars we had a hard time choosing). But Larry was excellent and knowledgeable about the cars. And Charlie took the time to show us all of the features and technology that our new CX9 had to offer. He went through the ENTIRE car and showed us how to work everything and he synced my phone up to the car. I have never had a car with this many features so he made sure I was able to work everything. We went to two dealerships prior to Mazda and did not have the customer service as we did at Mazda. I am so glad we went there and would recommend Mazda of Wesley Chapel to anyone who is looking for a car. More

We love to deal with Wesley Chapel Mazda. We love our new car. This is our second car there and we couldn’t be happier. The ride in our CX 9 is amazing we have such much more room than the CX5. Charlie & car. This is our second car there and we couldn’t be happier. The ride in our CX 9 is amazing we have such much more room than the CX5. Charlie & Q were very friendly and informative!!! More

I set up an appointment and Charlie was waiting for me on time and was very cordial and helpful time and was very cordial and helpful More

*****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF *****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF WESLEY CHAPEL***** 11/9/21 I purchased a new car (Mazda MX5) in April 2021, not only a new *****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF WESLEY CHAPEL***** 11/9/21 I purchased a new car (Mazda MX5) in April 2021, not only a new car, I also purchased an Extended Warranty and Tire Warranty. However, at the time of contract signing I was charged $500 for an oil change service I clearly stated I did not want. I have been to the dealership 3 times to discuss this, have sent multiple emails to the Finance Department and the General Manager and still have not received a credit to my account for the $500 charge. I have brought this to the attention of my sales person Larry Stemle, the Finance Staff Bradley Wernsing and Amanda Oetker, the Sales Manager (Rob) and the General Sales Manager Shawn Habibi. On my last visit to the dealership in early August, General Manager Shawn Habibi promised me he would issue a credit of $500 to my account. He has not answered my emails or calls and no credit has been processed as of today. More