Mazda of Wesley Chapel

Kelly Plumer and Nathan DeFreitas made the internet buying process as simple, straight forward, and honest as possible. They made the car buying experience speedy but not rushed. Chris Guasco was knowl buying process as simple, straight forward, and honest as possible. They made the car buying experience speedy but not rushed. Chris Guasco was knowledgable and helpful in the financial and paperwork areas. They all three respected our time by making the process of car buying as quick and painless as possible. Yet, they were all thorough in explaining every detail we needed to know. Thanks to you all, Robin & Tim Cotton More

Salespeople were professional, knowledgeable and courteous during initial visit to check out vehicles as well as subsequent visits to test drive and discuss offers. While I was unable to reach an a courteous during initial visit to check out vehicles as well as subsequent visits to test drive and discuss offers. While I was unable to reach an agreement on price during initial discussions, a sales manager called me a few days later and was able to renegotiate a deal to my liking which I ultimately accepted. More

She answered all of my questions and explained the car completly.She expained all of the details and took me for a check out ride. completly.She expained all of the details and took me for a check out ride. More

I recently went to look for a new Mazda in Wesley Chapel. When getting to the dealership I was welcomed in by Kelly with a smile and friendly attitude. I had a Mazda 6 I was looking to trade in, and just wan When getting to the dealership I was welcomed in by Kelly with a smile and friendly attitude. I had a Mazda 6 I was looking to trade in, and just wanted to see where I stood in price if I were to purchase a new vehicle. Kelly had asked what kinda numbers I was looking at for a monthly payment and what features I was looking for. After being there for several hours discussing different models I found that I would have to have a co-signer. So the next day I had gone back with a co-signer with great credit and after re submitting the credit papers I was told that I could finance a new loaded Mazda 3 with 500$ down and a 4% interest rate with fairly low payments. I was sold at the time and picked out my car. The next day I had gone in to sign the paper work and get the car, after getting there nothing was ready and the finance dept was so unorganized I wound up being there for about 4 hours waiting for all the paper work to print. After all said and done I left that night with the car and a contract financing a 2011 Mazda 3. I thought everything was all set until I got a phone call the next day saying they had good news for me and I had to go in. When I had gone back I was told that I couldn't finance the car, that the bank would only let me lease. I had doughts about leasing so they had Ron (the manager) come talk to me about the good of leasing. I thought it was very unprofessional to let a customer sign a contract and leave with a car just to call them back the next day and say if u don't lease then we are gonna need 4k or we need the car back. Well I didn't have the 4k on hand and I had fallin in love with the car and didn't want to give it up, so after having to throw the other contract away and wait another 3 hours for a new contract I am now in a 42 month lease agreement. My sales accociate Kelly was great, friendly, and had a lot of knowledge about Mazdas, the rest of the dealership( financing, Managment) was very unorganized and unprofessional. But I do like my car! More

I’m fresh out of a BK by 3 months – I have had little to no work in 3 years – I now work for an insurance company in St.Pet – I was driving a 2500HD PU truck to work every day from Land O Lakes – I was spen no work in 3 years – I now work for an insurance company in St.Pet – I was driving a 2500HD PU truck to work every day from Land O Lakes – I was spending 200.00 to 250.00 a week in gas – My wife and I decided that we must trade this truck in for a car – I have seen the Sonata on TV and I was very leery to go in and drive it – I was very a shamed of my credit score and I did not wont to discuss my history with someone I don’t know – I swallowed my pride and I said what the hell we have to do something or we will never get ahead – I went in with a bad attitude do to car shopping, possible denial and you know you the rest – I explained myself and credit problems to Leonard and a credit manager – nobody seem to care – I thought that was strange due to a sales man does not want to waste time with low beacon scores – My wife and I found a car drove it loved it and bought it – the interest you would think would be high due to *credit rebuild* will it was sold to me for 12% - the next day the credit manager(name forgotten) called me up and ask for me to come in to the store – my first thought was oh my god Hyundai changed their mind and he wants his car back - little did I know Hyundai lowed my interest to 7.29% WOW – I love these guys for all of their help – and my gas mileage – I filled up Monday night in Land O Lakes I have drove to St. Pet every day till Thursday night and the gas gauge just now hit ½ tank – Im saving money cause of Hyundai not judging me. Thanks Guys and I wish you all the success in this area – and keep helping good people that had some bad luck – this is what recovery is all about More

I was trading in a Mazda so I started shopping for a new car at Mazda of Wesley Chapel. Thank goodness we did. We first met Kelley who introduced us to our sales rep. Mike Beach. He was a nice young man car at Mazda of Wesley Chapel. Thank goodness we did. We first met Kelley who introduced us to our sales rep. Mike Beach. He was a nice young man who gave us all his attention. We test drove a couple cars until my wife figured out which one she liked, which was hard because all the models were beautiful. Buying the car was easy...I gave Mike the numbers of what we could afford and after a couple visits from the factory rep(who has a 850 credit rating, I know, I didnt realize anyone could get a score that high:)), and a few tears from my wife(she loved our old Mazda MPV) they were able to get us the monthly payment we were looking for! Believe me, I have a couple of glitches on my credit history, couldnt believe they got me such a low interest rate. I rarely, this might be my first one, respond to things like this but I just wanted everyone to know what a great experience we had. By the time we left it felt like we knew everyone personally and I cant wait for my first oil change because of the great waiting room they have there:) Thanks for a great car, Pat More

Kelly responded to my inquiry immediately. I had responses from other dealers at the same time, but no one would send any specific information nor provide any pricing. Kelly worked out all the detai responses from other dealers at the same time, but no one would send any specific information nor provide any pricing. Kelly worked out all the details of the car I was interested in along with my trade in. The purpose of using the internet for pursuing the car was to get information (specifically pricing) prior to coming into the dealership. All the other responders only wanted to get me into the dealship. Kelly not only was willing to provide everything I needed, but was extremely responsive and timely. I never had to wait for anything. She was dead on and we ultimately worked out a deal and I was able to purchase the car I wanted. She could not have been more helpful or easier to deal with. She also handled the delivery process very well going through all the details of my car including even downloading contacts and phone numbers into the car's Blue Tooth directory. Most people do not like the car buying experience at all. Kelly made the process easy, quick and enjoyable. We will soon be ready to replace my wife's car and I will certainly contact Kelly again. More

I had a wonderful experience with the dealership. Great car. Great service. Highly recommend to anyone looking for a new vehicle. They went out of there way to please me. I would definetly repurchase from car. Great service. Highly recommend to anyone looking for a new vehicle. They went out of there way to please me. I would definetly repurchase from them in the future. More

Had a lovely experience from start to finish. Jack and Kevin from the sales team were wonderful! They made me feel very comfortable and informed about every aspect of my lease. I will definitely be refer Kevin from the sales team were wonderful! They made me feel very comfortable and informed about every aspect of my lease. I will definitely be referring friends to them soon! More

This is the best dealership I have visited. No pressure sales. Jeff my salesman spent 6 hours with me and my family. Driving several cars before picking my favorite. In the end I got a great deal. John t sales. Jeff my salesman spent 6 hours with me and my family. Driving several cars before picking my favorite. In the end I got a great deal. John the GM and Ron the sales manager made sure the I was happy with my car before I left. Not many dealerships do you meet the GM. Thank You to all that made this a great experience...I will be back More