Mazda of Wesley Chapel

Charlie was very helpful and knowledgeable about the vehicle. He made the car buying process easy. vehicle. He made the car buying process easy. More

I had a wonderful experience buying my first car at the Wesley Chapel Mazda dealership. Ron, Damon, Charlie and Bradley all made the process easy and exciting for me. They all were extremely helpful and an Wesley Chapel Mazda dealership. Ron, Damon, Charlie and Bradley all made the process easy and exciting for me. They all were extremely helpful and answered all of my questions, plus more. 10/10. More

This is my 5th Mazda and 4th purchase with Mazda of Wesley Chapel! Charlie was great and showed me all the new things in the car and how to make my new ride more enjoyable! He was easy to work with, fa Wesley Chapel! Charlie was great and showed me all the new things in the car and how to make my new ride more enjoyable! He was easy to work with, fast to get the deal done and get me into the new car without wasting hours at the dealership! I highly recommend! More

I would not even give 1 star. Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went to purchase so he advised me to ask for Q. I told Q when we sat down my expectation and I didn't want to haggle and be there for hours asking me for extended warranty, etc. He assured me that is why we are having this talk now so when I go to finance, he knows my expectation. Q offered to show us the VIP package cost which included treatment of seats, tire nitrogen & something with hand rales. It was $2500 & I told him to take it off. We get into the finance room with Brad & everything we told Q we didn’t want to happen, happened!! Offered extended warranty and pushed options over and over for an extra "buck" or $5 day. When asked the final amount financed, the $2500 was added back in! Totally unethical!! Brad started to say the car already had the VIP added, so I’d have to buy it or order another car without it! Total lies!!!!! You don’t ask if you want the VIP for $2500, then say the car has it & add it to the loan! Oh and ignore that stupid fake Styrofoam cup with fake coffee spilling out of it behind each finance manages monitor. Brad said let me go to my manager & he is going to meet me halfway!! Halfway on something I didn’t ask for! I was told not to go to this dealership which owns most of them in Wesley Chapel, now I know why! One last final note, Q told me he would show me the entire call before I pull out of the lot. He didn't! He never offered water or anything. I hope Lithia motors can find better management. What a disgrace to Wesley Chapel. I'm said to think how many other people are getting scammed. More

Great Job! !! Charlie was amazing. Super professional and friendly. Charlie made our experience easy and without pressure. !! Charlie was amazing. Super professional and friendly. Charlie made our experience easy and without pressure. More

This is my third car from this dealership and they have always been great to work with. Made it as easy as possible to get a new car. Charlie is extremely thorough in explaining the specifics of the car bo always been great to work with. Made it as easy as possible to get a new car. Charlie is extremely thorough in explaining the specifics of the car both interior and exterior. Would highly recommend them! More

My service with Charlie was great. Everyone was nice there . I left happy and satisfied with my purchase Everyone was nice there . I left happy and satisfied with my purchase More

Very positive experience. Truly could not have asked for a more helpful customer service experience and getting me exactly what I wanted. Truly could not have asked for a more helpful customer service experience and getting me exactly what I wanted. More

Charlie is the best! He made me feel comfortable since the beginning. He was also able to find the car that matches my needs best right away. He made me feel comfortable since the beginning. He was also able to find the car that matches my needs best right away. More

Charlie at Mazda Wesley Chapel was great. Very thorough explaining all the functionality of the car. He was never pushy and made the process as pleasant as it could be. Very thorough explaining all the functionality of the car. He was never pushy and made the process as pleasant as it could be. More