Mazda of Milford

Absolutely Amazing I purchased my first new car ever from this dealership, a 2015 Mazda CX9. I was a very Skeptical since I had almost got burned the day before at Old I purchased my first new car ever from this dealership, a 2015 Mazda CX9. I was a very Skeptical since I had almost got burned the day before at Oldsaybrook Mazda. Julian was awesome he did everything he said he would fully loaded out the door and the same price Oldsaybrook wanted to charge only theirs didn't have any options on it "$4000.00 worth of Options" I found the entire staff from the salesman "Julian" to the business manager "Larry" to be very customer oriented,Larry is a dollar man plain and simple he deals with the lenders and makes it happen no questions no games very direct and no hidden BS. They are friendly and easy to work with. Everything was done over the Phone I simply walked in signed the papers called my insurance and drove out in one hour tops. Absolutely Painless I am so happy and satisfied. And Julian I can't talk highly enough Just no bs straight forward,Friendly,personal, just all around awesome with out the salesman gimmicks. More

I called and spoke with George, one of their salesmen. Very pleasant on the phone. We spoke about me trading in my 2012 Odyssey EX-L with 22,400 miles in pristine condition and I would be purchasing a ce Very pleasant on the phone. We spoke about me trading in my 2012 Odyssey EX-L with 22,400 miles in pristine condition and I would be purchasing a certified pre-owned Mazda 5. I told him I lived an hour away and that I needed to confirm a few things before driving all that distance. I gave him my van's VIN, mileage, options and condition. Based on all this he called me back and said that as long as my description was accurate I was being offered 28K for my van. I drove down the next day. They took a look at my van, agreed it was in mint condition but had thought it was a Touring model and therefore could only offer me 22K for it. This offer was not only unacceptable but an insult. They allegedly use Galves which severely under-prices cars in their favor of course. I left and went to a Napoli Nissan of Milford down the road and was offered 27K for my van but they didn't have any vehicles that seated 6 for the price I wanted. But at least I knew that not all dealers were looking to shaft me on my trade-in. George, although polite, was acting as if I had brought in a Dodge Caravan from the early 90's. Absolutely wasted my time for nothing. They knew what I had, I gave them the VIN and everything. They didn't care. They just thought I was desperate and would take any offer when in reality I just wanted to downsize a little to save money. But my Odyssey is just fine. They could easily have sold it that same day. I keep my van cleaner than their new cars let alone their used ones. Very disappointed. And just to see if all Mazda dealers used this alleged Galves guide, I went to Colonial Mazda close to where I live in Danbury, CT and they confirmed that Mazda does use Galves but that they can offer more if the car is clearly worth it. Their salesman Darold said they could offer me 25.5K for it. Still under what I want but much more reasonable than George's offer. Wasted my Saturday but learned a lot I suppose. If you're going in with a trade, get a second or even third opinion elsewhere. More

This man invented the word "xxxx." He seems to take real delight in lying to customers and then insisting that they "just don't understand" the economics of car buying. He may be the least trustworthy, hon delight in lying to customers and then insisting that they "just don't understand" the economics of car buying. He may be the least trustworthy, honest, decent human selling cars in the state. I amend the above sentence. HE IS. This guy is total slime. AVOID HIM!!!! AND AVOID THIS DEALERSHIP!! More