Mazda of Milford

Great job to keep me in a Mazda I came in for an oil change with my 2012 Mazda 3 - went over to sales to check out the new Mazdas - Julian went out of his way to find me a brochure a I came in for an oil change with my 2012 Mazda 3 - went over to sales to check out the new Mazdas - Julian went out of his way to find me a brochure and take some time with me to explain a new lease. Long story short, I came in for an oil change and went into a new Mazda. Great job and thanks Julian. A real pro and a pleasure to work with. More

I WAS IN AND OUT IN A JIFF I was in and out in a jiff even though when I called they were very busy. Somehow they were able to fit me in at a time that worked for all of us and I was in and out in a jiff even though when I called they were very busy. Somehow they were able to fit me in at a time that worked for all of us and were able to service my car in a very reasonable amount of time. It sure is great to not have to sit for hours on end while waiting for a service job. No other car dealership I have worked with has been so efficient or so concerned with customer satisfaction, When I call I always feel special. That's worth a 5 star rating to me. More

No pressure and good seevice I enjoyed my buying experience. The staff was very knowledgable and did not pressure me into buying their product. Picking up the car was sime and qui I enjoyed my buying experience. The staff was very knowledgable and did not pressure me into buying their product. Picking up the car was sime and quick and everything was as stated More

Great salesman I dealt with Mr. Nelson(big smitty) was great. We worked great together on getting a deal done in a short time frame. Would recommend him to everyone I now. Mr. Nelson(big smitty) was great. We worked great together on getting a deal done in a short time frame. Would recommend him to everyone I now. More

Best car and service ever!!! This is our 1st Mazda CX-5 and we love everything about the car and yesterday's service was immpecable. Oil change , tire rotation and they installed This is our 1st Mazda CX-5 and we love everything about the car and yesterday's service was immpecable. Oil change , tire rotation and they installed a rear bumper guard that is of the highest quality for an optional item. Shoutout to Ray and the rest of the service crew. Thank you for a great experience, George and Sangeeta Bella More

Sales Tim Nagy treated us well. He was always professional and friendly. We are very happy with the car. The Mazda brand was key. Our experience was good. Tim Nagy treated us well. He was always professional and friendly. We are very happy with the car. The Mazda brand was key. Our experience was good. More

Absolutely Amazing I purchased my first new car ever from this dealership, a 2015 Mazda CX9. I was a very Skeptical since I had almost got burned the day before at Old I purchased my first new car ever from this dealership, a 2015 Mazda CX9. I was a very Skeptical since I had almost got burned the day before at Oldsaybrook Mazda. Julian was awesome he did everything he said he would fully loaded out the door and the same price Oldsaybrook wanted to charge only theirs didn't have any options on it "$4000.00 worth of Options" I found the entire staff from the salesman "Julian" to the business manager "Larry" to be very customer oriented,Larry is a dollar man plain and simple he deals with the lenders and makes it happen no questions no games very direct and no hidden BS. They are friendly and easy to work with. Everything was done over the Phone I simply walked in signed the papers called my insurance and drove out in one hour tops. Absolutely Painless I am so happy and satisfied. And Julian I can't talk highly enough Just no bs straight forward,Friendly,personal, just all around awesome with out the salesman gimmicks. More

I called and spoke with George, one of their salesmen. Very pleasant on the phone. We spoke about me trading in my 2012 Odyssey EX-L with 22,400 miles in pristine condition and I would be purchasing a ce Very pleasant on the phone. We spoke about me trading in my 2012 Odyssey EX-L with 22,400 miles in pristine condition and I would be purchasing a certified pre-owned Mazda 5. I told him I lived an hour away and that I needed to confirm a few things before driving all that distance. I gave him my van's VIN, mileage, options and condition. Based on all this he called me back and said that as long as my description was accurate I was being offered 28K for my van. I drove down the next day. They took a look at my van, agreed it was in mint condition but had thought it was a Touring model and therefore could only offer me 22K for it. This offer was not only unacceptable but an insult. They allegedly use Galves which severely under-prices cars in their favor of course. I left and went to a Napoli Nissan of Milford down the road and was offered 27K for my van but they didn't have any vehicles that seated 6 for the price I wanted. But at least I knew that not all dealers were looking to shaft me on my trade-in. George, although polite, was acting as if I had brought in a Dodge Caravan from the early 90's. Absolutely wasted my time for nothing. They knew what I had, I gave them the VIN and everything. They didn't care. They just thought I was desperate and would take any offer when in reality I just wanted to downsize a little to save money. But my Odyssey is just fine. They could easily have sold it that same day. I keep my van cleaner than their new cars let alone their used ones. Very disappointed. And just to see if all Mazda dealers used this alleged Galves guide, I went to Colonial Mazda close to where I live in Danbury, CT and they confirmed that Mazda does use Galves but that they can offer more if the car is clearly worth it. Their salesman Darold said they could offer me 25.5K for it. Still under what I want but much more reasonable than George's offer. Wasted my Saturday but learned a lot I suppose. If you're going in with a trade, get a second or even third opinion elsewhere. More

This man invented the word "xxxx." He seems to take real delight in lying to customers and then insisting that they "just don't understand" the economics of car buying. He may be the least trustworthy, hon delight in lying to customers and then insisting that they "just don't understand" the economics of car buying. He may be the least trustworthy, honest, decent human selling cars in the state. I amend the above sentence. HE IS. This guy is total slime. AVOID HIM!!!! AND AVOID THIS DEALERSHIP!! More