Mazda of Milford

It was a pleasure to be able to come into a dealership that I felt like really cared about me. The representative that worked with me to get my car taken care of for my oil change, and for my wire danglin that I felt like really cared about me. The representative that worked with me to get my car taken care of for my oil change, and for my wire dangling from the bottom of my car was very helpful. I believe his name was Michael. Please make sure you give him a raise and an extra day off. He works way too hard for whatever it is that you guys pay him for🤭 More

Unhappy because I was told my tired had to be changed and I had already known it could be repaired so I was gonna pay almost 300 for something that a tire place did for free I had already known it could be repaired so I was gonna pay almost 300 for something that a tire place did for free More

Ashley was very welcoming and understanding at check-in! Car was serviced very promptly and I also received a video of work done by technician. And a Car wash! Awesome👍 Car was serviced very promptly and I also received a video of work done by technician. And a Car wash! Awesome👍 More

The service was great. Mike explained everything. The pricing I was given was high. ($ 390 for 4 spatk plugs and a cabin filter.) But the service itself was great. Mike explained everything. The pricing I was given was high. ($ 390 for 4 spatk plugs and a cabin filter.) But the service itself was great. More

Mazda of Milford is a well organized dealership with employees that exhibit professionalism. Kimberly Maselli, our sales consultant is keenly aware and practices excellent communication that encompasse employees that exhibit professionalism. Kimberly Maselli, our sales consultant is keenly aware and practices excellent communication that encompasses timely return of messages and phone calls. I initially visited the dealership on their Closed On Sunday schedule to view available Mazda3 sedans. I called Mazda of Milford on Monday and spoke with Kimberly about my Sunday visit. Kimberly was able and willing to schedule a 1:30 PM appointment on Saturday for a test drive for my wife and I. Kimberly Followed up prior to the appointment to check that the time was still fit our needs. Following two test drives and discussions of different sedan trim levels we made are selection. Although the Mica Blue color was not on the lot Kimberly assured us that a Mica Blue sedan is available. During the week following several timely text messages our insurance information was processed quickly by Tuesday ready for delivery on Saturday. Again, with Kimberly worked out our Saturday trip to Mazda of Milford. Kimberly utilized at least 45 minutes instructing us on setting up the available electronic settings on the vehicle. Everyone up to and including the owner spoke with us in a retaxed and informative manner. More