Mazda of Milford

great to do business with in sale and service We keep buying Mazdas from this company as they are really great in SALES dept as well as SERVICE CARS ARE GOOD TOO WE HAVE HAD 2 TRIBUTES, CX9 AND C We keep buying Mazdas from this company as they are really great in SALES dept as well as SERVICE CARS ARE GOOD TOO WE HAVE HAD 2 TRIBUTES, CX9 AND CX6 GREAT CARS SO FAR More

Straightforward, no-nonsense experience I made a general internet inquiry regarding the Mazda CX9 and within a few minutes heard back from Julian Gangemi at Mazda of Milford. It was almost I made a general internet inquiry regarding the Mazda CX9 and within a few minutes heard back from Julian Gangemi at Mazda of Milford. It was almost 9:00PM at night. This quick response made me feel that the dealership was motivated, and his reply was a pleasant change from the halfhearted interactions I had had from other salesmen. We agreed to meet the next morning at 9. He was on time and we got right down to business. I think he appreciated that I knew what I wanted and what I could spend, and I definitely appreciated that he didn't leave the room every 5 minutes to go speak with his manager when we began to talk finances. Before we sat down, we took a test drive and Julian carefully pointed out and demonstrated the cars specs. and safety features. From start to finish I was on my way to work approximately an hour after I arrived and I was pretty certain that Julian would do whatever he could to help us make a deal. He followed up with me a few times that day with substantive ideas (as opposed to trying to apply pressure) and sure enough by 2:00PM we had reached terms. Julian stayed engaged throughout the transaction - agreeing to speak with my insurance company when they needed data I couldn't supply and he also worked to resolve an issue with the DMV that certainly would have ruined a number of my days had I been required to go there. When it came time to do the paper work, Larry - the dealership's business/compliance manager had everything ready and we were in and out in less than 40 minutes. A record for me and I've purchased/leased many, many cars in my life. All in all - a very good experience. I rarely feel as though I'm able to make a genuine recommendation these days -as everyone seems more intent on doing things quickly rather than correctly. Julian handled my business in a polite, professional and businesslike manner . What more could you hope for. Ask for him- if you don't end up buying or leasing the auto you wanted- at least you'll know he gave your inquiry a genuine effort. More

Rep. Concern The dealer service rep. seemed truely sorry for any delay. She explained what was additionally needed. Servce wait area was fairly nice, but needed a The dealer service rep. seemed truely sorry for any delay. She explained what was additionally needed. Servce wait area was fairly nice, but needed a little cleanup. More

Recall service and oil change Mike was very helpful and my car was taken care of quickly. I've used Mazda of Milford's service many times and have always been happy with their work Mike was very helpful and my car was taken care of quickly. I've used Mazda of Milford's service many times and have always been happy with their work. More

Good experience Thorough job in short amount of time. Coffee across the street,and car was ready. The free car wash was appreciated. The waiting room very clean an Thorough job in short amount of time. Coffee across the street,and car was ready. The free car wash was appreciated. The waiting room very clean and comfortable. Location convenient right off thruway. More

Great Experience Very friendly in a genuine kind of way. No hard sell or pressure. The salesperson Tim was very straight forward and honest and very knowledgeable abo Very friendly in a genuine kind of way. No hard sell or pressure. The salesperson Tim was very straight forward and honest and very knowledgeable about their cars. More

Purchased a 2016 Mazda 6 GT Fantastic customer service from Julian G. Kind, available, patient, and funny. Once I was ready to pull the trigger, Julian produced the exact car I w Fantastic customer service from Julian G. Kind, available, patient, and funny. Once I was ready to pull the trigger, Julian produced the exact car I wanted with lower than average payments in less than a week. When picking up the vehicle, I was out of the dealership in less than an hour. Great team of guys up in Milford - would absolutely recommend. As a customer from Wilton, I opted to drive further because of the initial online customer service I recieved from this dealership. More

Awesome I think the people that work there are very friendly and they understand the word friendly and courteous to bring the customer back And for referra I think the people that work there are very friendly and they understand the word friendly and courteous to bring the customer back And for referrals which is good for your business More

Excellent Service! I can't say enough about this dealership. They are great and there's no typical car sales BS that goes on. So glad we found them. This is the third de I can't say enough about this dealership. They are great and there's no typical car sales BS that goes on. So glad we found them. This is the third dealing with them and once again fast and excellent service. More

Comfortable, easy and friendly As this was my first time purchasing a car, I was nervous to even look at one because of the "pushy and overbearing" stigma many car dealers have. The As this was my first time purchasing a car, I was nervous to even look at one because of the "pushy and overbearing" stigma many car dealers have. The third dealership I went to was Mazda of Milford. I knew what car I liked, trim and all, so I was ready at that point to test drive the car. Quickly, I could understand why so many people recommend this dealership - in particular, working with Julian. He greeted me with a friendly smile and offered me keys to the CX-5 that I was interested in. After I looked the car over, Julian explained the features of the car and then got in for a test drive. He was professional and thorough in explaining the car but I didn't feel that I was working with the typical car dealer. He was authentic and personable which made asking questions (that a first time buyer has) an easy and comfortable task. Throughout the whole process, Julian was accommodating, understanding and easy to communicate with. I NEVER write reviews but I gladly agreed to because he truly made this process an enjoyable and exciting one. More