Mazda of Milford

Amazing! Jorge Poma and Jason Shookman are the best. This is our fourth Mazda and we are never disappointed with the great service and wonderful people Of Maz Jorge Poma and Jason Shookman are the best. This is our fourth Mazda and we are never disappointed with the great service and wonderful people Of Mazda Milford! More

Safety Recall - 8515G Friendly and efficient service. They make every effort to stand by their word. As my recall effort took 4 hrs, they dropped me off at home and contact Friendly and efficient service. They make every effort to stand by their word. As my recall effort took 4 hrs, they dropped me off at home and contacted me promptly when vehicle was ready to be picked up. Would continue to go to this location for my regular services. More

Friendly, courteous and efficient service The service dept. makes every effort to get you in and out as quickly as possible. This is extremely important to someone who is working. The service dept. makes every effort to get you in and out as quickly as possible. This is extremely important to someone who is working. More

Until it was done right First Visit To service department with My 2016 CX5 All Wheel Drive Home button was stuck, so I brought it to the service department, they checked it First Visit To service department with My 2016 CX5 All Wheel Drive Home button was stuck, so I brought it to the service department, they checked it out & ordered the new part right away, Second Visit Drooped the car off so new part could be replaced. Mazda Drive drive me home. That was nice. 3rd Visit I went to pick the car up then the music button becomes stuck, BUT they would not let me leave, until they had done all they could. An so it was finally ready to go. Which made me feel so much better ! No fourth trip yesssss Like Willie Nelson I'm on the road again LOL More

HAPPY HAPPY HAPPY Our service experience is always positive. You make the appointment, show up, are taken care of almost immediately, leave happy and with a beautifull Our service experience is always positive. You make the appointment, show up, are taken care of almost immediately, leave happy and with a beautifully washed vehicle. What could be better than this. More

Excellent friendly service Employees went above and beyond to service my vehicle.., informed me of service my vehicle may need in the future as well as taking care of recall is Employees went above and beyond to service my vehicle.., informed me of service my vehicle may need in the future as well as taking care of recall issue I hadn't been aware of! Very efficient! More

Prompt service but the quality of the vehicle is poor. I have a 2008 Mazda 6I with 126000 miles. Brought it in for the air bag recall. The headliner is detaching all along the rear window but service guy I have a 2008 Mazda 6I with 126000 miles. Brought it in for the air bag recall. The headliner is detaching all along the rear window but service guy says there is no warranty fix or recall. I have never seen this issue with any other manufacturer. You guys replaced the thermostat housing gasket at 40k miles at my cost and I was informed that it is leaking and needs replacing again. You think there is a problem with these gaskets ? Oh and I was informed that one of my motor mounts has collapsed and I have a leaking valve cover gasket. When I bought this Mazda I thought I was getting a better quality vehicle but boy was I was wrong ! More

Excellent customer service. Professionalism at every level. Milford Mazda continues to offer professional service, from their sales team, service department and parts department. Highly recommend this dealersh Milford Mazda continues to offer professional service, from their sales team, service department and parts department. Highly recommend this dealership and will continue to both buy and bring my Mazda's there for future service. More

Awesome! Go see Brian for an excellent sales experience. Was given tour of dealership and thorough explanation of car's equipment. The cx5 I bought rides like Go see Brian for an excellent sales experience. Was given tour of dealership and thorough explanation of car's equipment. The cx5 I bought rides like a dream. More

Supprised how everyone posts only positive reviews here Unfortunately my experience with this Mazda of Milford is completely opposite to reviews posted here. First, this place looks rundown. Small waiti Unfortunately my experience with this Mazda of Milford is completely opposite to reviews posted here. First, this place looks rundown. Small waiting room; everything looks dated. Time to renovate folks... Including the customer service. Here is my experience: According to customer service manager, their policy to get your Mazda serviced next day after your call. This was not my case. Busy next day, and day after. Only certain times available 3 days later. They forgot to do 15 000 miles service - did only the oil change and then told me it was my fault not to communicating service properly. How can you not communicate this properly if the car was brought down for 15 000 mile service? Am I suppose to list things (know what included in this service? I've asked my wife to stop at Mazda of Milford and get car serviced. Service personal was laughing, saying who told you to come down here without an appointment? They tried not to help. So she left. So much for excellent rated customer service! Manager was rude. He spoke defensively without even looking at the car's records. He was razing voice over during the phone conversation and acting disrespectful. I will be servicing my car elsewhere. This dealership will also loose my business. I was planning to buy Mazda 6. Good luck Mazda of Milford! More