Mazda of Elk Grove - Service Center

Our first service after purchasing here last August. Was the best experience I’ve ever had at a dealership. Clayton, in the service scheduling, was fantastic. He was knowledgeable, patient and thorough. Was the best experience I’ve ever had at a dealership. Clayton, in the service scheduling, was fantastic. He was knowledgeable, patient and thorough. When he heard that I’m the sole driver because of a medical condition for my husband, he took the extra time to explain the expected expense and timing of the future services. He was extremely kind. We also had the pleasure of running in to Jon Murphy, our original salesman, who continues to show his kindness and respect for us. A most pleasurable experience and a very happy returning customer. More

I always come here for my services. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. More

The Mazda team did great with my vehicle, trusted them with my new car and they took care of it. Great alignment and quick responsive time. with my new car and they took care of it. Great alignment and quick responsive time. More

I had an appointment at Mazda to have my tires installed with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here for service again. More

Clean comfortable customer waiting area. Went in for oil change and tire rotation and came out thinking the service was very reasonable. Took a star off the whoever took the last step Foun Went in for oil change and tire rotation and came out thinking the service was very reasonable. Took a star off the whoever took the last step Found dirt grime on my steering wheel and the reminder oil change sticker was located on a different place, which means that the last location of the sticker has the old glue showing on the windshield corner. Took care of these items myself since I left the dealership before noticing More

Quick service. 45 minutes. Love the video inspection. Courtesy service. Will be back next time 45 minutes. Love the video inspection. Courtesy service. Will be back next time More

This dealership has one of the best service departments I have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chri have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chris Howard is my service advisor and Billy, Dept. Mgr. are always available. More

Incredible professionalism, care, and politeness with the service and sales team! Absolutely wonderful dealership would definitely recommend. service and sales team! Absolutely wonderful dealership would definitely recommend. More

Whole process from beginning to end was smooth and efficient. Service employees were attentive and polite. The vehicle loaner process was quick and the vehicle was clean and pleasant to drive. efficient. Service employees were attentive and polite. The vehicle loaner process was quick and the vehicle was clean and pleasant to drive. More

We have always been super happy with the service dept. Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have recei Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have received More