Mazda of Elk Grove - Service Center

Phenomenal dealership in many regards. Purchasing vehicle here was a great experience! No dealer markup, and no B.S. add-ons. Even when having issues with the vehicle, service department h Purchasing vehicle here was a great experience! No dealer markup, and no B.S. add-ons. Even when having issues with the vehicle, service department has actually been knowledgeable. Technicians are up to date, there are loaner vehicles available, and everyone goes the extra mile to ensures a pleasant experience! Shout to Danny Nguyen for going above and beyond, he has consistently done an amazing job taking care of our vehicle in the service department! More

The people working here are always upbeat which, to me says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even bette says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even better More

Extremely satisfied with my last service. Service was completed on time, love always getting a quick video of my vehicle showing the under carriage, tires & brakes, along with engine compartm Service was completed on time, love always getting a quick video of my vehicle showing the under carriage, tires & brakes, along with engine compartment. More

Chris provided excellent customer service with greeting me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, ma me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, managing his technical staff to complete my vehicle’s, repairs and safety checks timely, and displayed a sense of humor as he laughed at all my jokes. :-) More

Outstanding customer service. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. More

I was met with efficient, friendly, and courteous! looking forward to next the service. Highly recommends.Thank you Maritza looking forward to next the service. Highly recommends.Thank you Maritza More

Great customer service. Video shared while car is being fix. Very impressive way knowing that they care about your car. Video shared while car is being fix. Very impressive way knowing that they care about your car. More

I worked with Ford Motor Co and Mazda dealers for 28 years and can honestly say that Mazda of Elk Grove has the best Customer service I have ever seen. Jaik Willmon in sales went above and beyond in ma years and can honestly say that Mazda of Elk Grove has the best Customer service I have ever seen. Jaik Willmon in sales went above and beyond in making sure we were 100% satisfied. He scheduled a service for a tiny problem we had after picking up our used 2019 Ford Flex and working with Billy in the service department got the vehicle completely fixed the first time. Everyone in the process from the service drive to the cashier was very friendly. The waiting area is very comfortable and has snacks too. I will be a Mazda of Elk Grove customer when we are ready for our next car/or SUV. More

We receive exceptional service every time we service our vehicle. Super easy to schedule, seamless experience, by far still the best decision buying our Mazda from Mazda of Elk Grove vehicle. Super easy to schedule, seamless experience, by far still the best decision buying our Mazda from Mazda of Elk Grove More

Elk Grove Mazda Service is easy to work with and they get it done in a timely manner. Shout out to Danny! He is always great to work with! it done in a timely manner. Shout out to Danny! He is always great to work with! More