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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
442 Reviews

442 Reviews of Mazda of Elk Grove - Service Center

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March 13, 2025

This guy is the best never a wrong part ordered when I need it or the infamous back ordered excuse. If you need a part this guy will make it happen. More

by Lwalk707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Mazda of Elk Grove responded

Thank you so much for the review! We are so glad you have always been well taken care of during your visits. We appreciate the kind words and look forward to continuing to assist you!

March 11, 2025

Fang always has the best customer service. Always super knowledgeable and always eager to help. I will continue to come to this dealer to work with Fang. More

by AngieD2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Mazda of Elk Grove responded

Angie, Thank you for your kind words and your 5-star review! We are so glad to hear that you enjoyed the customer service that Fang was able to provide. We value you and your business with us and look forward to a long-lasting relationship!

March 10, 2025

Fang in the parts department is very knowledgeable and always makes sure i get all the parts i need and get them quickly. More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Mazda of Elk Grove responded

Ruben, Thank you so much for taking the time to share your experience. We're so glad to hear that Fang left such a lasting impression. He really is amazing and we're so fortunate to have him on our team!

March 08, 2025

Excellent people…excellent service ! ! The way it should be !! You’ve served me well over the years !! More

by Gasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mazda of Elk Grove responded

Thank you so much for the kind words! We are so glad you had a great experience with us. We appreciate your business and wish you many happy miles ahead!

March 06, 2025

Danny is always on top of his game. Ever since we got our CX 5, we’ve gone to Danny for service. Danny and the service team has always been exceptional and very informative. He is like More

by lygerBwyld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mazda of Elk Grove responded

Thank you so much for your awesome review! We’re thrilled to hear that Danny and the service team have consistently provided you with exceptional service. It’s great to know that Danny has earned your trust and continues to be your go-to for all your CX-5 needs. We truly appreciate your loyalty and look forward to continuing to serve you. Let us know if there's anything else we can do for you!

March 06, 2025

Fang is excellent and very professional. He gives us that warm feeling like you’re sitting in front of the chimney after a windy and rainy day. We know he take care of us every time. He is m More

by lygerBwyld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We’re thrilled to hear that Fang has consistently provided you with such excellent service and a warm, reassuring experience. Your recommendation means a lot, and we’re so lucky to have Fang on our team. If there’s anything else we can do for you, don’t hesitate to reach out!

March 05, 2025

Services have always been great. Fang goes above and beyond to ensure that parts I needed were available and the communication has always prompt and timely. More

by B.Khang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mazda of Elk Grove responded

Thank you for your continued trust and kind words! We’re so happy to hear that Fang has consistently gone above and beyond to ensure you get the parts you need with excellent communication. It’s great to know that his efforts have made your experience with us a positive one. We truly appreciate your feedback and look forward to continuing to provide you with great service!

March 04, 2025

This Dealership is great. Great staff, great inventory and superb customer service on all levels. More

by Nalee08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mazda of Elk Grove responded

Thank you for the amazing review! We are so glad you had such a great experience with us. We appreciate the kind words and look forward to the next time!

January 30, 2025

In the years I have owned my Mazda I have always had a positive experience with the people ! They are pleasant, courteous and have answers for my questions.; I also have to submit I like the videos of More

by easycityguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CLAYTON KROPP
Jan 31, 2025 -

Mazda of Elk Grove responded

Thank you so much for your continued trust in us! We’re so glad to hear that you’ve always had positive experiences with our team. It’s great to know you appreciate the videos of the service too—it’s something we’re really proud of! We aim to make every part of your experience as smooth and transparent as possible. Thanks again for sharing your feedback, and we look forward to seeing you again soon!

December 31, 2024

I've used the sales and parts departments here. Now I have used the service department too. All of my experiences' at Elk Grove Mazda have been fantastic. If you are old enough to remember how More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bayan
Jan 02, 2025 -

Mazda of Elk Grove responded

Thank you so much for sharing your experience! We’re thrilled to hear that you've had fantastic interactions with our sales, parts, and service departments. At Mazda of Elk Grove, we truly strive to provide the personal, attentive service that you’d expect from a family-owned dealership. It means a lot to know that we've helped bring back those positive memories for you! We greatly appreciate your continued trust and look forward to serving you for many years to come. Thank you for choosing Mazda of Elk Grove!

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