Mazda of Elk Grove

Easy, Fast, and Friendly! We found the car we wanted on their website. Fritz answered all our questions about the car when we called and scheduled an appointment for the day an We found the car we wanted on their website. Fritz answered all our questions about the car when we called and scheduled an appointment for the day and time we wanted to test drive the car. We started the buying process that day. We scheduled another appointment to pick up the CX-5 after a trailer hitch was installed. The process for finalizing the sale and financing was easy, fast, and friendly, and we were on our way. Fritz and Kyle were both great to work with. More

Friendly, hard-working, awesome The whole atmosphere was phenomenal. I approached the door and was greeted by someone holding the door for me. Ratish was the first to assist me, he w The whole atmosphere was phenomenal. I approached the door and was greeted by someone holding the door for me. Ratish was the first to assist me, he was fast, friendly, and straight-forward. I let him know what I wanted and he got me started and it was relatively fast. He let me know he had an appointment, coming up (I was a walk-in). I could hardly tell when he was gone, he seemed to be everywhere. The overall team, finance, sales manager and Ratish, worked very hard for me to become a first time car owner! GO mazda! ZOOM ZOOM More

Hands down, best dealership I cannot express how absolutely phenomenal Elias and the rest of the Mazda team were to my family this weekend! The level of service we received was t I cannot express how absolutely phenomenal Elias and the rest of the Mazda team were to my family this weekend! The level of service we received was top notch. Elias and Francisco were so respectful, honest, up front, and genuine. The no pressure approach to sales was a breath of fresh air compared to the numerous other dealerships we visited that weekend. They helped us find the perfect car at the perfect price. Mazda of Elk Grove has earned our family's business for many years to come. More

simple and friendly car buying experience It's been two weeks since I drove off the lot with my new '16 Mazda 3 hatchback, and I couldn't be happier with my decision. Elias was wonderful to wo It's been two weeks since I drove off the lot with my new '16 Mazda 3 hatchback, and I couldn't be happier with my decision. Elias was wonderful to work with and made the whole process so simple, especially as a first time car buyer. I showed up without an appointment but was promptly greeted by Elias, who was eager to help me without being pushy. He was everything I had hoped for in a car salesman, and having visited a few dealerships for a few different brands, I got to experience some less than stellar examples. This is exactly what made me come back to Elias - he could easily answer my questions about the car, he gladly took me on not one, not two, but three test drives, he made sure he showed me every feature I needed, and was overall a pleasure to work with. It all just seemed so easy, which is the best kind of customer service. I'm also very pleased with the dealership as a whole and the other staff that I interacted with during my visits. Everyone was friendly. No one pressured me. No one tried to hard-sell me. They only offered me more reasons to buy from them. My car buying experience with Elias at Mazda of Elk Grove was absolutely top-notch. I wouldn't hesitate to buy another car from him in the future and I will gladly refer friends and family to him. A big thanks to him from this new owner! More

Super friendly and I got out fast! A couple of weeks ago, I was without a car due to a recent accident and I needed one immediately with how busy I am. I found that a used 2013 Fiat Pop A couple of weeks ago, I was without a car due to a recent accident and I needed one immediately with how busy I am. I found that a used 2013 Fiat Pop was up for grabs and I just had to have it! When my family and I approached the dealership, Jason, was already standing outside as if he knew he was going to give us the best experience today. He greeted us like we just made his day already and we only just met. We told him exactly what we wanted and in a snap, we were already test driving it. As we were driving, he already brought up some awesome deals if I get the car today, free car washes for life. How great is that?! That definitely peaked my interest even more since I already know I'm getting the car in the first place. The best part of the experience is that I told him that I was under a time limit because I had work soon and I needed to get the process done beforehand. Jason understood completely and did just that. He started the whole process with absolute urgency, which I gratefully appreciate. The conversation was was great and he spoke to my family as if we knew him more than just an hour ago. Overall, I had an awesome experience and I highly recommend this man for any of my friends and family if they need car. I hope to see Jason again soon when I need my car wash. Thank you very much, Jason Ly! More

A great first time buyer experience Nicholas was very informative on which car best met my needs. This was my first time financing a car and it was a seamless process because of Nichola Nicholas was very informative on which car best met my needs. This was my first time financing a car and it was a seamless process because of Nicholas patience and expertise. I would definitely be recommending him to potential car buyers that I know need help More

Great service Matt is very informative and knowledgeable. We will definitely recommend your dealership and sales dept. Thank you very much for a great experience. I Matt is very informative and knowledgeable. We will definitely recommend your dealership and sales dept. Thank you very much for a great experience. It was awesome. More

As good an experience as possible I put my info into Truecar.com and received a call from Garrett within 10 minutes. He told me which vehicles were in stock, color choices, and explain I put my info into Truecar.com and received a call from Garrett within 10 minutes. He told me which vehicles were in stock, color choices, and explained factory incentives. We met him later that evening and he had the choices we talked about on the phone. I told him our needs and Garrett made recommendations without pressuring us into a higher priced vehicle. More

Amazing Help These guys helped me buy my first car. They helped explain all the small print in the process of buying my first car. They let me test drive, ask lots These guys helped me buy my first car. They helped explain all the small print in the process of buying my first car. They let me test drive, ask lots of questions, and were friendly the whole way through. Definitely do I feel I made the right choice when I got help with all the questions I had. More

Excellent customer service We were considering purchasing a new Mazda. Nick was very knowledgable about the model lines, features and warranty of all the cars we looked at. He w We were considering purchasing a new Mazda. Nick was very knowledgable about the model lines, features and warranty of all the cars we looked at. He was very friendly, easy to work with, and never put pressure on us to make a purchase. We would return to Elk Grove Mazda just based on our experience with Nick as a salesperson! More