Joe Machens Mazda - Service Center

Very nice people I will come back again. I will recommend other people as well. I will recommend other people as well. More

We used to trust the service but we feel that the service has deteriorated. The people aren't as considerate. has deteriorated. The people aren't as considerate. More

Service section was fine and attentive. The rest of the dealership just screams scammy. When driving to the service center, someone ran out towards my car waving his arms like something ter The rest of the dealership just screams scammy. When driving to the service center, someone ran out towards my car waving his arms like something terrible was happening for me only to stop and he introduce himself and asking if I needing to buy a car. Overly aggressive and guarantees I’ll never step foot in that dealership again. Consistent with previous experiences. More

I had a great experience with the dealership. They did exactly what they were supposed to do! They did exactly what they were supposed to do! More

Service department didn't want to fix my issue and lied about it. This happened because Columbia Missouri is small and people put personal feelings before business. I'll never buy from Machens again. about it. This happened because Columbia Missouri is small and people put personal feelings before business. I'll never buy from Machens again. More

Staff are organized, helpful, and professional. I drive over an hour to get my car serviced here. I drive over an hour to get my car serviced here. More

I always have a great experience. I always appreciate how fast efficient and professional. The service department is every time I have my vehicle serviced here thank you I always appreciate how fast efficient and professional. The service department is every time I have my vehicle serviced here thank you More

By far the worst experience I've ever had at a dealership. From my new car being in the shop several times with under 12k miles - all the way to their absolutely terrible customer service. I would dealership. From my new car being in the shop several times with under 12k miles - all the way to their absolutely terrible customer service. I wouldn't recommend this place in a million years. More

They have been very good at getting us in and out with short notice fir pm short notice fir pm More

I appreciate the courtesy and timeliness of the service on my car. Thanks to Michael. on my car. Thanks to Michael. More