Joe Machens Mazda - Service Center

They did a good job of finding the problem and fixing it. The part was delayed, not the fault of the dealership. it. The part was delayed, not the fault of the dealership. More

I absolutely loved the service at this place. Everyone super friendly...I was told by another dealership i needed brakes. After diagnostic they let me know exactly what was needed and let.me ch Everyone super friendly...I was told by another dealership i needed brakes. After diagnostic they let me know exactly what was needed and let.me choose the ones I wanted done. Brakes were not on the list. surprisingly. Most places would have done them and charged me anyway.... I will never go anywhere else♥️. More

The service rep was communicating regularly and looked into an extended warranty for me. He was very helpful during this process. into an extended warranty for me. He was very helpful during this process. More

Michael is AWESOME! !! He really knows his business and how to please his customers:) The staff there treated me more like a person than just a customer too. The full cir !! He really knows his business and how to please his customers:) The staff there treated me more like a person than just a customer too. The full circle inspection video was really helpful sent to me after the car was inspected. Great idea to keep customers in the know!!! Super service and feedback too!! He and Kevin were also fantastic keeping me informed on the status of my car after I watched the video. Kevin explained to me after he did the inspection what he discovered and helped me to get a better understanding of what was wrong or not wrong. He took the time to answer my questions and concerns. Both Michael and Kevin were very helpful, and I greatly appreciated their service!! Nice work! Keep up the great customer service. I always come here when it comes to servicing the Mazda and I go to Quick Lane for service to my Ford. Matthew is great to work with and I feel confident that my Ford is in the best of hand when it needs servicing. He and his techs are very knowledgeable too and put a lot of care into their work and pleasing their customers!! I always come away with a great experience from both of these locations. More

Service did a very thorough inspection in a short amount of time. Comfortable waiting space. of time. Comfortable waiting space. More

Good auto and customer service. Willing to work with customer’s requests. I recommend new customers to try them. Willing to work with customer’s requests. I recommend new customers to try them. More

I was treated with respect and courtesy. I will return whenever I need service on my car. I will return whenever I need service on my car. More

Incredible customer service! !! The staff care for me as a person not just a customer. They know my name, they know what I need, they are super helpful. !! The staff care for me as a person not just a customer. They know my name, they know what I need, they are super helpful. More

The whole process was very fast and tge staffs were keen on very detail and kind at the same time. on very detail and kind at the same time. More

Mike in the service department is excellent. He keeps me informed with the progress of my vehicle. He keeps me informed with the progress of my vehicle. More