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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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November 24, 2020

I bought my 2018 car there , I went there recently to have 4 new tires put on and I loved the employees that worked there they were amazing and very professional. More

by princessblueeyes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Nov 24, 2020 -

Mazda of Columbia responded

We are so happy to hear that you had such great service! We can't wait to see you again!

November 23, 2020

The whisperer(Cody) is the truth...lol...lbs...MC your the goat keep it up....the whole establishment is everything definitely recommended to everyone Ik that is looking for professional help with finding More

by QUANNIECE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Angel, MC Dampier, Jessica Cosner
Nov 24, 2020 -

Mazda of Columbia responded

Thank you for such kind words for our dealership. We are happy to hear that Cody and MC provided such a good experience. See you next time!

November 22, 2020

Jessica in customer service, is fabulous! The technician did a wonderful job as well. I had to have my entire bottom seat replaced because the heater went out. In Central Missouri, I’m glad to have that w More

by g_marshallbaskett@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica Cosner
Nov 23, 2020 -

Mazda of Columbia responded

Thank you for such kind words for our team! Glad we were able to get your seat replaced in time for winter!

November 21, 2020

Everythibg went as expected, the service team is fantastic! They called with proposed services and the shuttle was great, quick and very friendly, i highly recomend it. More

by elanie_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 23, 2020 -

Mazda of Columbia responded

Thank you for your kind words for our service department! Glad we were able to help you with your service needs!

November 20, 2020

I can buy a car at any dealership. I know when I go in how much I will be paying. It's the folks in the back that brings me back to a certain dealership. The service department is the reason when I get re More

by Hornedog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 23, 2020 -

Mazda of Columbia responded

We are so excited to hear that our service department is the reason you keep coming back around. Thank you for your customer loyalty, it's greatly appreciated!

November 19, 2020

Excellent service. Corey was very accommodating, polite and caring. He was very helpful in scheduling. We scheduled service for one vehicle took 3 vehicles together and he didn’t say no. I strongly recomme More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mazda of Columbia responded

We love seeing five stars for our service department, which means the world. We are looking forward to helping you in the future!

November 18, 2020

Great customer service and Great salesman and Great selection of cars to choose from and Great finance department. Great all around dealership for buying your new car. More

by hotguyjb2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 19, 2020 -

Mazda of Columbia responded

We are so happy to hear that you had such a great experience! Thank you so much and we can't wait to help you in the future!

November 17, 2020

I originally had an appointment with another auto shop. I originally had an appointment with another auto shop. However when I called, Jessica was so nice and what I needed done was actually cheaper throug More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Nov 18, 2020 -

Mazda of Columbia responded

Thank you so much for this review! Put a smile on my face while reading it. We can't wait to help you in the future!

November 17, 2020

I recently had a clutch job done on my 11 Mazda 3 i. After just a slight miss communication between parts, service, and myself, and a few weeks of time. The job in the end was not only done correctly bu More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 18, 2020 -

Mazda of Columbia responded

Thanks for praising our service department. Clutches can be rough, but glad we were able to satisfactorily help you out!

November 14, 2020

The sales associate that was at front desk was very professional, friendly and knowledgeable. I cant remember his name maybe corey. Very good service. Thank you! More

by candacea315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Mazda of Columbia responded

Thank you for such kind words, it is really appreciated. We can't wait to see you again!

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