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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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July 09, 2023

Robert was great polite and professional. Service was as expected for work done. Thank you More

by mspry06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
July 09, 2023

Wonderful. Michael DeJesus, Service Manager, returned my LD call. Fixed alignment and addressed 2 recalls. More

by gallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DeJesus
July 09, 2023

They always come through with the customer service and answer all questions thoroughly for me More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Didn’t have an appointment. Unexpected mechanical failure. Evaluated and repair vehicle quickly. Thorough inspection and repair. Great service. More

by meichele.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Great people and grat service. Definitely could touch base a little more to update on estimated parts arrival More

by chris72280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mazzocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Had tire size needed in an emergency and quickly resolved the issue allowing me to continue the drive home. More

by jcblank4616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

I felt relieved when the Service Department had availability for a last-minute State Inspection. Inquiry to payment took about 75 minutes. While in the waiting area, some employees checked on me to More

by MaryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Service was good. But 1 of the issues that I reported was still unfixed after all the parts and labor done on the car. More

by oasaenz.astra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have the name of the team that helped
June 27, 2023

Service tried to charge me for a sensor replacement. I'll not be back, EVER!!!!!! More

by CAVEJA5
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dave Hern
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Wonderful service. Prompt and very virtuous. Also provided a loaner since it was an all day warranty job. More

by wgibson2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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