643 Reviews of Joe Machens Mazda - Service Center
Great people! They have serviced my car since 2011. None of the people listed below still work in the service department! I dealt with Jeff Bennett and Sharon Knobel. They were awesome! of the people listed below still work in the service department! I dealt with Jeff Bennett and Sharon Knobel. They were awesome! More
Great people. I can always count on them to do a great job. I love that I can make an appointment in advance and the coupons are automatically applied. job. I love that I can make an appointment in advance and the coupons are automatically applied. More
Jeff the service manager immediately and eagerly and cheerfully welcome to come to me analyzed by issue said he could solve it and probably took my car back and then a short time returned it in perfect cheerfully welcome to come to me analyzed by issue said he could solve it and probably took my car back and then a short time returned it in perfect condition with problem solved. I couldn’t ask for a better experience please thank Jeff again for me More
Appreciate your service department so much! Loved having a loaner. Loved the time it took. Estimate was right. Didn't try to convince me to have work done I didn't need. So refreshing! a loaner. Loved the time it took. Estimate was right. Didn't try to convince me to have work done I didn't need. So refreshing! More
Got my car back and had a black sticky substance on my windshield. Things were moved and not replaced.my air conditioner is making weird noises when asked why they told me it was bc it got dirty. Instead windshield. Things were moved and not replaced.my air conditioner is making weird noises when asked why they told me it was bc it got dirty. Instead of cleaning it they told me there was no point. When asked about a loaner car for my 2 and a half hour wait they stated they didn’t loan out cars. When asked again they just so happen to find a loaner. I had just gotten all my tires fixed and they repeatedly told me I needed new tires. Even after stating I didn’t want new tires they told me that was a bad idea and that I needed to pay them the $500 for all 4 new. More
We took the car in for a paint chip repair that was there when we bought the car. It was snow covered so we didn’t see it. We got it back and white powder all over the inside an even in the grill when we bought the car. It was snow covered so we didn’t see it. We got it back and white powder all over the inside an even in the grill More
I appreciate the friendly folks on the service department. They communicate well and are clear with service to be performed. The bill doesn't have surprises or unexpected charges. Normally have ab department. They communicate well and are clear with service to be performed. The bill doesn't have surprises or unexpected charges. Normally have ability to get you in quickly. I recommend More
Good people and service just long wait for getting done what needed to get done. Sat in the waiting area for 4 hours while waiting for approval on my warranty on the vehicle I bought 10 days earlier. what needed to get done. Sat in the waiting area for 4 hours while waiting for approval on my warranty on the vehicle I bought 10 days earlier. More
I came in earlier than my appointment time was. I was seen quickly and I was done before 9:15 am. Very clean service center and very friendly service staff. seen quickly and I was done before 9:15 am. Very clean service center and very friendly service staff. More