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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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September 03, 2021

With every problem I have had with my new car.they are more than willing to check it over for me and assure me that my car is ok. More

by juliestoutz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
September 02, 2021

Jeff my service advisor was awesome helped me understand what was going on with my car and get it corrected. They have snacks and drinks and tv to enjoy More

by COREYLANDRETH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bennett
September 01, 2021

GREAT Service!! They got me in during a crisis, quoted me an hour wait, and I was out within 30 minutes! Thank you so much!! More

by emilymcass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

I got right in and I got a ride to work with no delay. I was so relieved to have such a smooth process and a reasonable repair bill. More

by TDOWNS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
August 28, 2021

The service department staff (Jeff) was friendly and helpful. Jeff seemed very knowledgeable and was able to explain about the problem that my car was having More

by CMATHEWS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
August 28, 2021

Attitude is poor and acted like it was a struggle to serve me forgot to tell my the price to program and labor not good price at all and customer service is poor More

by aftonconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Landreth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Mazda of Columbia responded

We never want to make any of our customers feel this way, Aftonconn. Your business is important to us and we strive to make sure we do everything we can to make our customers feel welcome and respected. Your comments are being forwarded to our General Manager for his review.

August 27, 2021

Everyone was very nice, and the service was extremely fast. I really like my car and now appreciate the service you provide too. I will be back. More

by KENBURNHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel
August 25, 2021

Very professional. I did not have an appointment and walked in. But they assisted me anyway. The wait time was not long at all. Great service! More

by BL081502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service department
Aug 25, 2021 -

Mazda of Columbia responded

Wahoo! We are so glad to hear you had such great service, see you next time!

August 22, 2021

These guys were very nice and professional. They worked with me on when I needed to bring my car in. I went to them because I wanted OEM parts More

by Bobcopeland36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mazda of Columbia responded

Thank you so much! We are glad that we were able to help you get your parts!

August 21, 2021

Friendly people and comfortable lounge for waiting. Liked the that I received confirmation texts and then a reminder text as well. Would bring my car here again. More

by Bjennings_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words, we can't wait to help you again!

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