Joe Machens Mazda - Service Center

Professional and courteous in every way. Robert knows his stuff and can clearly communicate what needs to be done and why and how. Service was timely and more reasonably priced than I expect Robert knows his stuff and can clearly communicate what needs to be done and why and how. Service was timely and more reasonably priced than I expected. Adrain gets top marks for superior driving and pleasant, cordial demeanor. If service is like this all the time, Machens will have a new faithful customer. I can't rate the quality of the work until I drive in torrential rain. If the sunroof doesn't leak, quality will be "very good"! More

Robert is great help and always explains the work that needs to be done on my car needs to be done on my car More

After searching for months to find a vehicle I finally landed at Joe Machens in Columbia. They made sure that all my requests for the vehicle I was purchasing were met. I was very pleased that they gave m landed at Joe Machens in Columbia. They made sure that all my requests for the vehicle I was purchasing were met. I was very pleased that they gave me loaner vehicles to drive while the car I purchased was being serviced. Many dealers these days sell used cars as is and refuse to address any issues customers may have. This is not the case at Machens, I appreciate the extra steps they took to make sure I was happy with my purchase. More

I the people checking in and out are very nice, sometimes I have to ask for a CDs ar wash, but if they forget I might get two when I ask! Excellent customer service! I have to ask for a CDs ar wash, but if they forget I might get two when I ask! Excellent customer service! More

Polite, courteous, ready to help solve my problem. The rates were very reasonable and I was offered a payment plan! I will definitely recommend them and go again myself, should the need arise. Great j The rates were very reasonable and I was offered a payment plan! I will definitely recommend them and go again myself, should the need arise. Great job guys, keep it up👍!!! More

My visit to get two recall repair items fixed was smooth and easy, the employees were so nice! and easy, the employees were so nice! More

They are very good help you in anyway they can. Very nice people to talk to. Very nice people to talk to. More

Service workers are five plus polite competent efficient hardworking I hope you can hold onto this group Turn over seems to be a big management issue hardworking I hope you can hold onto this group Turn over seems to be a big management issue More

I should have had to ask someone from Machens to go to another service store to fix the mistake that machens service technicians made. But it is now fix and done. I will not be giving my business back another service store to fix the mistake that machens service technicians made. But it is now fix and done. I will not be giving my business back to Mazda. I am done. More

Great service department. I trust them for all my service needs. I would not consider any other dealer for my service needs. I trust them for all my service needs. I would not consider any other dealer for my service needs. More