643 Reviews of Joe Machens Mazda - Service Center
Customer service was very courteous and helpful. The person from the service department Was very informative on what the issues were and whe it would be fixed. person from the service department Was very informative on what the issues were and whe it would be fixed. More
They gentlemen who helped me was very rude an disrespectful he didnt show good management disrespectful he didnt show good management More
Went in for a routine oil change & tire rotation & when I picked up my car, there was oil smeared on my center console, white debris on my passenger site & a big armpit sweat stain on my driver’s seat. I ha picked up my car, there was oil smeared on my center console, white debris on my passenger site & a big armpit sweat stain on my driver’s seat. I had washed & detailed the interior the day before & knew it was clean. The technician had also changed the position, angle & height of my seat & my steering wheel without putting it back. I spent the whole drive home trying to get my seat, steering wheel & mirrors back to where they were. Very disrespectful treatment of my car by the service technician. More
The whole experience was excellent. The problem with my daughter’s car was quickly diagnosed and fixed same day and the emailed summary of repairs that I received was much appreciated. daughter’s car was quickly diagnosed and fixed same day and the emailed summary of repairs that I received was much appreciated. More
John Machens Mazda Mitsubishi service department was very friendly and efficient on my last visit to get my car serviced. They kept me informed on the progress of my car and answered all my problems and conc friendly and efficient on my last visit to get my car serviced. They kept me informed on the progress of my car and answered all my problems and concerns. Thanks and I appreciate your promptness More
The lady service provider who greeted me was great…the young man who checked me out was disinterested, made no eye contact …minimum effort. He was not rude but made no effort to help me until Ms Sexton po young man who checked me out was disinterested, made no eye contact …minimum effort. He was not rude but made no effort to help me until Ms Sexton pointed out to him that I was ready to check out even though I was standing right in front of him More
Fast and affordable, always reliable. They took care of both our cars, kept the price low and we had both back by noon with an appointment set that morning. Would use again. both our cars, kept the price low and we had both back by noon with an appointment set that morning. Would use again. More
Good but very expensive. Even with a discount, chsrgeg $55 for an oil chsnge. They did service very quickly, and offered shuttle service. I thought it was too expensive. $55 for an oil chsnge. They did service very quickly, and offered shuttle service. I thought it was too expensive. More
Well run and very helpful service staff. Fixed our issue with no problems. Shuttle service was great. Lots of appointment times available. Would recommend to others. with no problems. Shuttle service was great. Lots of appointment times available. Would recommend to others. More