643 Reviews of Joe Machens Mazda - Service Center
Everything went great the day of my service. However, I had my brakes replaced and they have been making a terrible sound ever since. I’m trying to have them checked. Hopefully they can take car However, I had my brakes replaced and they have been making a terrible sound ever since. I’m trying to have them checked. Hopefully they can take care of this quickly and without charge. More
Fast, friendly and excellent service. I do not like word minimums, so you add something. I do not like word minimums, so you add something. More
Phenomenal service! My husband and I were new to the area and needed to get our vehicle inspected. The service manager and technician were super helpful and friendly and My husband and I were new to the area and needed to get our vehicle inspected. The service manager and technician were super helpful and friendly and took care of us right away. Best service at a dealership I have had in a long time! More
There were no instructions on their new drop off/pick up process. I found out the now close at 5pm about an hour before closing. The price for an oil change is way too much….it used to be $55…the courtesy process. I found out the now close at 5pm about an hour before closing. The price for an oil change is way too much….it used to be $55…the courtesy van ends at 4pm. The driver is very pleasant and drives safe. The service rep was very kind and helpful. The courtesy beverages are nice. More
Pretty low key. I would have like to be told more about what was looked at on my car. I would have like to be told more about what was looked at on my car. More
I have always had a positive experience here. This time was as well. I needed an oil change & tire rotation I called in the morning & they got me in that same day! Everyone was friendly and prof This time was as well. I needed an oil change & tire rotation I called in the morning & they got me in that same day! Everyone was friendly and professional. I’ll be sure to come back in the future! More
My car had no problems when I drove it to the hospital at 7:00 AM for a procedure. When I left the hospital over 5 hours later, initially my car was driving fine. All of a sudden my engine lights came on a 7:00 AM for a procedure. When I left the hospital over 5 hours later, initially my car was driving fine. All of a sudden my engine lights came on and my car was making a weird noise. I stopped the car and could not see anything. I drove immediately to the car dealership. They were able to get me right in and do a diagnostic test. Apparently some coil went out. Thankfully they had ALL the parts in stock!!! And quickly had me on my way back home to rest, which were the doctor's orders!! Thank you for the quick fix!! More
I was very pleased with the rapid and accommodating service that I received. Keep up the good work! service that I received. Keep up the good work! More