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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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June 08, 2022

Corey and Michael were very accommodating and friendly , work was done in reasonable time considering dashboard had to be removed to repair air conditioner. More

by ckmelloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory and Michael
June 06, 2022

Does the work you request well and in a timely manner. Would recommend for Mitsubishi work. More

by davyduenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Always pleased with service until this trip. Absolutely horrific. It's taken me 3 trips to get my original maintenance completed and still not done. Beyond pissed at this point More

by kfuemm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Landreth
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Professional, courteous, and timely. They were really helpful and knowledgeable. The service was really good. More

by Kayce77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Mazda of Columbia responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!

May 28, 2022

The service staff was very friendly and accommodating. They provided a loaner for me because they had to order a part. More

by Maggyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Work done quickly and picked my car at place of employment. Pleasant experience from everyone More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Did a very good speedy job on Brianna car. Ty very much. Have a great day More

by MADHATTERBEI910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Reissing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Gamblin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krishuana Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dagan Hoer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MC Dampier
May 27, 2022 -

Mazda of Columbia responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

May 27, 2022

They was nice employees took but I couldn't get My car fixed because they didn't work on Chevrolet cars since I bought there I took it back there but he apologize about it I will refer my friends and fami More

by articegoldman1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Eddie, looks after my Mazda millennia. I could not do without his help! He knows what I need and he’s always willing to take care of my car. It means a lot to me. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in service
May 18, 2022 -

Mazda of Columbia responded

Hi Brenda, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

May 15, 2022

Didn’t fix the problems and charge me and told me other things are wrong and need replacement. More

by kimsungw2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Landreth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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