Mazda of Clearwater
Clearwater, FL
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199 Reviews of Mazda of Clearwater
Outstanding Customer Focused Experience:I recently Outstanding Customer Focused Experience: I recently bought a car from this dealership. I contacted them regarding a car they had advertised. Son Outstanding Customer Focused Experience: I recently bought a car from this dealership. I contacted them regarding a car they had advertised. Sonny, was the salesman that responded to me via email and then we spoke by phone. He was attentive, listened to what I wanted, was patient and stayed in touch with me, without any pressure. When they found the car I wanted he contacted me. The sale went very smoothly. We got most of the deal done before I ever got there. No high pressure, no underhanded tactics, no games. They were straight shooters. That was really important to me, as much as getting the right car for the right price was. I have to say this was the best car buying experience I have had to date and I highly recommend them. Love, love, love my new car too! More
We found the sales people were polite, friendly, and extremely helpful without hovering and pestering and pressuring us as some do at other dealerships--those with whom we won't do business because of t extremely helpful without hovering and pestering and pressuring us as some do at other dealerships--those with whom we won't do business because of their tactics. The staff was terrific. Alan, his manager Jason, and finance manager J.P. were wonderful and helped us every step in the purchase process. More
I was in the market for a new SUV and after doing my research decided on a Mazda CX-5. I found Tyrone Square Mazda to be very helpful, on phone, text and email. When I arrived at the dealership, Lee a research decided on a Mazda CX-5. I found Tyrone Square Mazda to be very helpful, on phone, text and email. When I arrived at the dealership, Lee and I compared the CX-9 and CX-5. After settling on the CX-5 we looked at different trim levels and decided on a Touring model with the SV package. The one I wanted just arrived in port and would arrive at dealership in a few days. Once arrived, they shot me a text. Lee set up all the cool technology stuff with me and I was on my way. Very nice experience. More
We were looking for an AWD vehicle, and my husband had done his research. Of those available in the area, Mazda had the best availability and the highest rating. We worked with David Anderson who was very done his research. Of those available in the area, Mazda had the best availability and the highest rating. We worked with David Anderson who was very cordial, accommodated all our requests and made this the easiest vehicle purchase ever. Thank you Dave. We love our new Mazda! More
I had a paint issue with my previous car. I talked with my previous salesperson for my first Mazda (I'll not mention his name) he was very unprofessional and hung up the phone on me. After that, I spoke wi my previous salesperson for my first Mazda (I'll not mention his name) he was very unprofessional and hung up the phone on me. After that, I spoke with the manager Mr. Jason Muzzy. I just can't say enough about him and how he handled my concern very friendly and profoundly. Special thanks to him and also to my sales consultant Mr. Brain Rashford. More
Enjoyed how easy and quick the process was. How knowledgeable Frank was about the vehicle and showed me all of the great features it has to offer. Negotiations were also quick and easy, I knew what knowledgeable Frank was about the vehicle and showed me all of the great features it has to offer. Negotiations were also quick and easy, I knew what I wanted and I'm so happy with my 2021 Mazda Cx5 More
I guess I’ve been spoiled by the great service that I’ve received at Autoway Toyota in Pinellas Park because Tyrone Square Mazda has not even come close to their service. I have a Mazda CX9 that I original received at Autoway Toyota in Pinellas Park because Tyrone Square Mazda has not even come close to their service. I have a Mazda CX9 that I originally bought at Ferman Mazda in Clearwater and they provided great service. But, Mazda decided that they weren’t going to support their dealerships sharing space with any other dealers so they shut down the Ferman Mazda dealership. So I went to Tyrone Square for an oil change and what an eye opening experience that was. Well, I made an appointment and showed up a few minutes early and waited, and waited, and waited - An HOUR LATER the service technician finally got the car and drove it to the service bay where he performed the oil change that took about another 30 minutes to complete. I then waited another 20 minutes for them to complete the paperwork before they finally told me the oil change was completed. So it took them nearly two hours to do an oil change that should’ve taken a little over half an hour to complete. And then the service technician forgot to reinstall the access panels under the engine compartment and I had to return to the dealership so they could rectify the original service tech’s mistake which took them another hour of my time. More
My experience with the service department was beyond exceptional!!! The service manager’s involvement was extraordinary….always ensuring that I was being kept informed on the progress of my vehicle, and exceptional!!! The service manager’s involvement was extraordinary….always ensuring that I was being kept informed on the progress of my vehicle, and what maintenance needed to be performed. The technician during his inspection noted that my brake pads needed replacement; so thankful that he found that issue with a recommended fix. When I picked up my vehicle, it looked brand new as it had been detailed. I had carted three dogs around in my vehicle and dog hair was everywhere….you could not see one hair anywhere after the detailing!!! The entire staff is so helpful and always ensures that you are taken care of. I will recommend your dealership to others in the future, and of course, I will return when my car needs maintenance, or when it’s time to buy a new Mazda!! More
My sales woman Miss Potter was wonderful she has the best attitude that a sale women could have. She was just as excited as I was to get me into a new car. She always has a smile on her face and she talks wi attitude that a sale women could have. She was just as excited as I was to get me into a new car. She always has a smile on her face and she talks with you like she has known you forever. More