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Mazda of Claremont - Service Center

Claremont, CA

4.8
346 Reviews

346 Reviews of Mazda of Claremont - Service Center

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October 06, 2024

Employees at Mazda Claremont were very friendly and helpful for the whole process. Will recommend. More

by kathrynchiong93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorne Sallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Mazda of Claremont responded

Thank you for your kind review and recommenddation! Please let us know if we can assist you with anything else.

October 06, 2024

Employees of Mazda of Claremont were very friendly, knowledgeable and helpful through the whole process. More

by kathrynchiong93
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorne Sallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Mazda of Claremont responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mazda of Claremont!

October 03, 2024

The videos are great, it makes everything much more understandable when you can see what they are referring to. Service is A+! More

by mhonold5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 01, 2024

Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous More

by POWERSLIDE71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

September 28, 2024

the staff are all great! Mazda of Claremont has good customer service. they understand that your time is important and if you leave your car for a few days they give you a lo More

by Bbab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

September 27, 2024

Service was handled in a timely manner and Martin was very professional. I appreciated receiving a call approximately 2 hrs before pickup so I could manage my time appropriately More

by byronkward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

September 27, 2024

First time here at Mazda Claremont, and will be coming back for future services. I had excellent customer service thanks to Martin. He answered all my questions, always kept me up to date, and was very pr More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

September 26, 2024

I have not used the service center since the vehicle was purchased new. I plan in using the service center in the future. More

by OSCARDSALAZAR1950
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovany Castenada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

We are so happy that our Mazda of Claremont team earned your five stars. Thank you! We look forward to your service visit.

September 22, 2024

The team was easy to work with, courteous, and very professional. My service was complete in a timely manner. More

by JASHUN.TOLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

September 21, 2024

Service Adviser was polite and respectful and helpful. I was pleased with the service.and thankful. More

by djcp0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Claremont responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

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