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Mazda of Claremont - Service Center

Claremont, CA

4.8
359 Reviews

359 Reviews of Mazda of Claremont - Service Center

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December 02, 2024

Wonder people wonderful techs! !!! I would definitely be returning. Never had any issues. Thank you!! More

by michelle.tejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Claremont responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and appreciate you for giving us the opportunity to serve you. We look forward to continuing to work with you.

December 01, 2024

I love how they record and show you what’s wrong instead just saying it without proof, very nice and friendly More

by REBECCANICOLE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

November 22, 2024

Experience was fast and simple was in and out of that dealership within two hours. More

by colson.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez
Nov 22, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2024

very accommodating and efficient. I was able to have some snacks and coffee while waiting for my car maintenance to finish. More

by maryalegria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mazda of Claremont responded

Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

November 22, 2024

Always a pleasure to work with. Amy and George in service are very professional. They always keep you updated on the status of your vehicle. More

by MCOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont, and for your business. We are thankful to have you as a customer.

November 20, 2024

Did not want to listen to the dangerous problem we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were More

by csi75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to share your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us has not been positive. As we discussed, since you have your vehicle repaired elsewhere, we do need to rerun the diagnostics when you bring it to us. Please know we take all safety and service concerns very seriously and understand your frustration.

November 18, 2024

Lorne was great. Very tenacious ancustomer focused. Helped us all the way through the transaction. More

by LAD.DAWSON
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorne Sallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mazda of Claremont responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. If there is anything you need, please let us know.

November 14, 2024

Customer service was amazing, very patient very informing.They also helped me purchase my first car More

by andyjosuebh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Perdomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up. Congratulations on your new car!

November 13, 2024

I've been having issues with my engine making a clicking nose for over 2.5 years. I was dealing with a different dealership who told me I made the noise up and I started to think id never fix my car. I deci More

by CHELSIEKENT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Mazda of Claremont responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

November 08, 2024

Lorne provided exceptional service during the purchase process. He insisted on making a final repair before delivering our new used truck. Friendly and professional so Ill buy from him in the Future. More

by sarabmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorne Sallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Mazda of Claremont responded

What a great review! Thanks so much for taking the time to rate and review your positive experience working with Lorne! We look forward to serving you again!

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