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Mazda of Claremont - Service Center

Claremont, CA

4.8
309 Reviews

309 Reviews of Mazda of Claremont - Service Center

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April 09, 2023

George was quick and informative. Helped me with exactly what I needed and provided a great loaner car. More

by JWYOUNG07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mazda of Claremont responded

We are so thrilled to hear you were pleased with your experience. We appreciate you taking the time to write a kind review!

April 09, 2023

George Mejia was on it! He was responsive to what we needed and what we were looking for. More

by marthagunter9
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mazda of Claremont responded

Thank you for allowing us to serve you. We are so pleased to hear that George was able to give you excellent customer service. We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2023

Roy was helpful, efficient, and straightforward. The trip to Mazda of Claremont for service was a breeze. The video inspection was clear and helpful. More

by paul.m.bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Mazda of Claremont responded

We are so thrilled to hear you were pleased with your experience. We appreciate you taking the time to write a kind review.

April 03, 2023

Very fast and hassle free service. Very happy with the experience we had and would highly recommend Mazda of Claremont to anyone. More

by JOECASTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Mazda of Claremont responded

We are so happy to hear about your experience with us and with Mazda of Claremont. We thank you for giving us the opportunity to serve you, and we look forward to continuing to work with you.

April 02, 2023

Great customer service and explanations of what my car needed and how it was fixed! More

by monicacmacias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Banuelos, Chris Diaz, Chris Hernandez, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Apr 03, 2023 -

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

April 01, 2023

Amazing service and friendly customer service. Amy was very helpful and made me as comfortable with waters and coffee as I waited for my car. More

by Ari Gojali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Mazda of Claremont responded

Ari, thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. Take care!

March 27, 2023

Customer service was excellent. Did not have to wait. The video explained what service was provided and what needed to be done. Car was ready at time given. Amy was attentive an More

by animaniacs5552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

March 26, 2023

Communication was great, the facility was clean and everything was easy and total time was fast More

by mataztinkerbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

March 25, 2023

Great work and providing follow up video of work done for my car during my service More

by SKBUSTAMANTE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Mar 27, 2023 -

Mazda of Claremont responded

Thank you for taking the time to share this experience! We're thrilled to hear that you appreciated the service video! We look forward to assisting you again in the future, take care.

March 24, 2023

George and the Claremont Mazda team always go above and beyond for me. They treat you like a ViP. Fair prices, excellent customer service, genuine concern, and honesty. They have a repeat customer in me More

by ANYBODY1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mazda of Claremont responded

Thank you for leaving such an amazing review! We’re thrilled to hear that our team has provided you with exceptional customer service throughout your time with us. As you know from experience, our team is dedicated to assisting every customer and strives to make them happy. Thank you for being a loyal customer and for spreading the word!

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