370 Reviews of Mazda of Claremont - Service Center
Excellent customer service. Amy is wonderful. Excellent communication. Love the videos without them I may not have gotten everything done. Amy is wonderful. Excellent communication. Love the videos without them I may not have gotten everything done. More
In my experience, my service advisor lacked friendliness. Wasn't rude, but I'd appreciate more warmth. They attributed my car's problems to an after-market matter and mentioned how they should have charge Wasn't rude, but I'd appreciate more warmth. They attributed my car's problems to an after-market matter and mentioned how they should have charged me for a diagnosis. I told them how the problem was already present before any after market changes were made, but they refused to listen. I went to another dealership and they found a pre-market issue which they fixed and now my car is problem-free. They also left a dirty stain on the internal roof of my car. Car wash wasn't dried properly and I have water spots on my plastic. I don't expect it to be perfect, but my experience here was not great. More
I had a good experience at this dealership for the first time and the process of having to go through with getting the parts and cost was straightforward. time and the process of having to go through with getting the parts and cost was straightforward. More
Place is clean, staffs are respectful, negotiated price is better than we expected and sales was done professionally. is better than we expected and sales was done professionally. More
The dealer acted fast to get me the car I wanted with a couple of add-ons. Amazing experience at this dealership; always smooth and educational process. Their team are all professionals couple of add-ons. Amazing experience at this dealership; always smooth and educational process. Their team are all professionals More
Martin was extremely professional and knowledgeable. He answered all of my questions thoroughly. I really appreciate the video showing me what was assessed. My car is usually done on an hour and I als He answered all of my questions thoroughly. I really appreciate the video showing me what was assessed. My car is usually done on an hour and I also appreciate not having to wait longer than that. More