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Mazda of Claremont - Service Center

Claremont, CA

4.7
371 Reviews

371 Reviews of Mazda of Claremont - Service Center

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June 15, 2024

Friendly and professional. Thoroughly and courteously answer all questions. Love the inspection videos they send! More

by theawood.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

June 14, 2024

Great experience 👍 I would highly recommend. Ok the number of words thing is and was annoying...need to change that... More

by darrelldaytonleiby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up. (Sorry about the word count! We understand your frustration!)

June 13, 2024

Great! Love the service department! Amazing Job! Will continue to bring my car! Happy Thursday! More

by shannon101788
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mazda of Claremont responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 13, 2024

Amy was so welcoming and helpful. It was easy to make appointment online. The maintenance on my car was fast. Thank you More

by lcamp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Mazda of Claremont responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Amy exceeded your expectations! Please let us know if there is anything more that you need.

June 12, 2024

It was easy to make an online appointment, Ms Felix, the advisor, was completely professional. The waiting area is comfortable. The job was done quickly, without additional costs or impositions. I'm certai More

by flopez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Mazda of Claremont responded

What a great rating and review! We're so glad you enjoyed your experience working with Amy, and we look forward to working with you again!

June 10, 2024

Mazda of Claremont was very accommodating in setting up an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very fri More

by PAPATOM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure Amy hears your kind words.

June 10, 2024

Great service as always fast and reliable service . I bri g my vehicle bang for your buck honest More

by mvalencia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Soto
Jun 11, 2024 -

Mazda of Claremont responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

June 07, 2024

Francisco is the man and did an amazing job with informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us More

by K L
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez
Jun 11, 2024 -

Mazda of Claremont responded

Thank you so much for sharing your experience. We are so pleased to hear that Francisco was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

June 06, 2024

Any is always friendly, kind, and knowledgeable. My car is treated like it's her car and I recommend Mazda to anyone More

by saraoharra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Amy and Mazda of Claremont, and for your business. We are thankful to have you as a customer.

June 04, 2024

I just started going to Mazda Claremont. I’ve had issues with my car that third party auto shops have never been able to solve. Mazda Claremont identified the issues and figured it out right More

by achavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Mazda of Claremont responded

Thank you for the 5-star rating and excellent review! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

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