Mazda at the Avenues

Blake as the service supervisor and Jacob as the technician were awesome! Very communicative and thorough with everything they did. Willing to help work with me on anything and I'd happily go back t technician were awesome! Very communicative and thorough with everything they did. Willing to help work with me on anything and I'd happily go back to the dealership for them to help me service my car again. The prices on the other hand, asides from the costs for the parts, are outrageous. That's my only negative critique. There's no way the labor should cost that much. Taking 5-10 minutes to replace the cabin and engine air filters shouldn't cost $130 total when the filters themselves only cost maybe $40-50 total. Mazda out here stealing from their customers with those prices. More

Efficient work completion, excellent communication, comfortable and clean waiting area, professional and very kind service advisor comfortable and clean waiting area, professional and very kind service advisor More

The sales guy Matt was great the Finance guy was great as well. I didn't have any problems. Unfortunately when I tested the vehicle I missed some minor issues that cost me about 45 mins and 12 dollars . But well. I didn't have any problems. Unfortunately when I tested the vehicle I missed some minor issues that cost me about 45 mins and 12 dollars . But I love the car. I am happy with my purchase More

This dealership always provides the best service for customers. 10/10 would recommend for all your new sales and service needs! customers. 10/10 would recommend for all your new sales and service needs! More

We were given water and snacks during the process, shown all the options available, and felt like we made the right choice. all the options available, and felt like we made the right choice. More

I bought a 2019 GLC 300 here in September 2025, financed through VyStar. Along with the car I was sold two prepaid maintenance plans: a free 1-year/2-service plan, and a paid Gold plan, 4 years and 7 servic through VyStar. Along with the car I was sold two prepaid maintenance plans: a free 1-year/2-service plan, and a paid Gold plan, 4 years and 7 services, for $1,440. I decided against the paid plan and emailed a written cancellation request two days after signing, well inside the 30-day window the contract guarantees for a full refund. The dealership confirmed they'd received it and said it was going to finance. Then silence for almost two months. When the cancellation finally showed up in their system in November, it was logged as if I'd requested it that day, not back in September. I asked finance manager Gerald Vashon for proof he'd acted on the original request. He emailed me a quoted header reading "Sent: Sunday, September 10, 2025." September 10, 2025 was a Wednesday. The email itself was clearly a reply to something generated in November. I got the full $1,440 back eventually, but only after I showed them the header didn't add up. The free plan wasn't much better. On the first oil change they put in the wrong grade oil. I caught it, and they fixed it free the next day. For the second and last service, the advisor told me there's a "$65 coupon" and I'd have to pay extra for the correct manufacturer-spec oil. Nothing in the agreement says that. When I called Mazda Protection Products directly, they told me the $65 is just an internal number between them and the dealer, not something I owe. I also checked the invoice: the correct oil is cheaper than what they wanted to put in by default, so the "pay the difference" excuse didn't hold up even on its own terms. Three different people promised a manager callback on this. Not one came. If you're buying here, get anything about cancellation terms or plan coverage in writing before you sign. Verbal promises don't seem to carry much weight with this dealership. More

Outstanding service by all and very timely! Everything was completed as per our conversation. Exceeded our expectation Everything was completed as per our conversation. Exceeded our expectation More

They did great service to me and my car! Thanks to Bill which is very accommodating. Thanks to Bill which is very accommodating. More

Hector was very helpful. All my follow up questions he answered. He got me out of a couple jams. He is a dedicated hard worker who represents his brand well. Clayton also h All my follow up questions he answered. He got me out of a couple jams. He is a dedicated hard worker who represents his brand well. Clayton also helped me out with the financing. Explained it all to me and gave me a good fair deal. I would definitely shop here in the future. More

I did not have a appointment that morning. I drove to dealership and explained my situation with low tire pressure. Tires were checked while my car was sitting there and they found a screw/ na I drove to dealership and explained my situation with low tire pressure. Tires were checked while my car was sitting there and they found a screw/ nail in rear tire. Not safe to drive, at least for me. They were booked but yet they did squeeze me in and I was grateful they did. Took about one hour and out the door I went. I love the videos, they help me to understand better and to see exactly what they did. Thank you so kindly More