
Maxon Hyundai
Union, NJ
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672 Reviews of Maxon Hyundai
Professional but not friendly The service rep was professional but not welcoming or friendly. I have been a customer of Maxon for over 8 eight years. Bought my two vehicle from the The service rep was professional but not welcoming or friendly. I have been a customer of Maxon for over 8 eight years. Bought my two vehicle from them. This is the worst service I have received form them. The service rep was barely civil. I asked if there was a discount for the oil change as I always get a discount as I had bought both my new vehicles from Maxon. The rep said no and that only the service manager could authorized a discount but he never even checked with the service manager. Instead he asked if he should delete the oil change and just left the recall. I had to ask him to go check with the service manager about the discount, which he finally did. When he returned he said the service manage authorized it but his attitude and demeanor was just rude. I asked for a courtesy ride home as the wait was over two hour and was rudely told that I would have to wait as the driver just left. Service at Maxon was always professional and friendly. This new staff is different. I believe you can be professional and welcoming. I will not be returning to Maxon unless it is for another recall. I will get my oil change and other service needs elsewhere. More
Efficient. Jeff was very friendly, and offered some good advise. He is also very knowledgeable. I was satisfied with the way my car was taken care of. Jeff was very friendly, and offered some good advise. He is also very knowledgeable. I was satisfied with the way my car was taken care of. More
Happy Customer Hector was great to work with... Made the car buying experience a lot less stressful! He never sounded condescending or rude and really listened to my Hector was great to work with... Made the car buying experience a lot less stressful! He never sounded condescending or rude and really listened to my concerns! More
Awesome service. The JM family service it the best in the b The best service that I have ever received at a car dealership and I like their professionalis. The must have had terrific training and like their j The best service that I have ever received at a car dealership and I like their professionalis. The must have had terrific training and like their job. More
Always Pleasant I've been dealing with them for years. They are always very pleasant. I've never had any problems with any of the staff that work there. I will conti I've been dealing with them for years. They are always very pleasant. I've never had any problems with any of the staff that work there. I will continue to do business with them. More
Good service Service was good. I would go back to Hyundai at any time for service on my car. Very good employees that work there and friendly. Service was good. I would go back to Hyundai at any time for service on my car. Very good employees that work there and friendly. More
the employees were very friendly and they helped me As soon as we entered the dealership, we were immediately greeted and immediately helped. I found the car I have been wanting and left happy. As soon as we entered the dealership, we were immediately greeted and immediately helped. I found the car I have been wanting and left happy. More
Service To me overall service is good and customer service is great. My concern was when after a month of getting my oil change I ran out of oil and my car st To me overall service is good and customer service is great. My concern was when after a month of getting my oil change I ran out of oil and my car stalled. However, to me someone didn't do their job properly. As a result, I spoke to a manager and my issue got solved because that should've never happened. More
Recommend Well nice to service my car there but one thing noticed was my my coolant windshield fluid .tie pressure was not check I saw thanks Well nice to service my car there but one thing noticed was my my coolant windshield fluid .tie pressure was not check I saw thanks More
Excellent price & service This was my first transaction with this dealer. They set an excelent price for the car a purchased for my son from the get-go. Reggie took my son for This was my first transaction with this dealer. They set an excelent price for the car a purchased for my son from the get-go. Reggie took my son for a test drive and explain the settings on lcd dispay. The only negative thing is that they misplaced second set of keys.But promised to find it soon. I'll come back and update this review once second set of keys is resolved. More