
Maxon Buick GMC
Union, NJ
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384 Reviews of Maxon Buick GMC

Excellent I truly felt taken care. Jose was an absolute pleasure to work with, all of my questions were answered and I walked out with a new leased car. From th I truly felt taken care. Jose was an absolute pleasure to work with, all of my questions were answered and I walked out with a new leased car. From the time I walked in the door to when I walked out, I was confident in the team that took care of me. Would definitely recommend! More

Great service and care of a customer The sales management team were the best I have ever met. Not just to make a sale. But to work with you on your level of buying... The sales management team were the best I have ever met. Not just to make a sale. But to work with you on your level of buying... More

New car for Mom of two I had a great experience at Maxon Buick GMC. Everyone was very helpful and very nice. I was going in looking for a bigger car that would fit my growin I had a great experience at Maxon Buick GMC. Everyone was very helpful and very nice. I was going in looking for a bigger car that would fit my growing family. It fit two car seats, with great trunk space for that double stroller! Nick was a great help with finding that perfect car I was looking for, and very nice to explain all the high tech features. I would definitely recommend this dealer to anyone looking for a car! Happy costumer! More
The reviews are old This dealership is and has complete transformation one of the best in area in the staff and inventory I recommend you see for yourself The staff i This dealership is and has complete transformation one of the best in area in the staff and inventory I recommend you see for yourself The staff is knowledgeable and very caring about your needs I advise you to disregard the old reviews More
terrible service department This is a review for the service department at Union GMC Buick. I bought my new buick there and went there for oil change. After that, I noticed th This is a review for the service department at Union GMC Buick. I bought my new buick there and went there for oil change. After that, I noticed that my car started to leak oil. I had to go to another dealership to check it out and was told that the mechanic didn't close the lid (or whatever which seals the oil in) and oil was all over the place. I had to pay to get my car cleaned and put new oil in. A few months after routine service at Union GMC, I started to hear a loud grinding noise from the brake. I went to nearby dealer to check what's wrong. The dealer told me that the brake pad was completely gone and brake disc was damaged. My question is: If the braking pad is almost gone, shouldn't the routine service report it? What's the purpose of routine check if they cannot even find that? Now, it costs me $900 to fix (according to the other dealer) In summary, I seriously doubt their capability and professionalism at Union GMC service department. I would definitely think twice for any car repair and service there. More
Lack of professional service experience Went to dealership were 2013 chevy Malibu was purchased to have warning light checked out and oil changed.Arrived at 9:45am explained what I needed do Went to dealership were 2013 chevy Malibu was purchased to have warning light checked out and oil changed.Arrived at 9:45am explained what I needed done, told I would be out before 3:30pm .service advisor Nick Fiorentino told me at 12:15pm last piece of work would take about a hour, I gave the go ahead.2:15pm car not ready, advisor never said anything to me as a walked in and out of facility.I then asked about status of my car, he says he still working on it, never asked about courteousy ride or general assistance, other advisor never checked or asked me any questions.Finally around 240pm service manger Tom Palladino comes out of his office I explain the situation he finally gets things done, by asking the right questions finally left at 3:45pm.The service manager told me job takes over 2 hours.In total wasted over 5 hours at a service lounge area. More
Beaware, this is the worst car dealership I have seen in my life. Route 22 GMC Union NJ. worst deal they gave and extremely unfriendly, poor in car service, overall very bad. The General Manager is so unpro my life. Route 22 GMC Union NJ. worst deal they gave and extremely unfriendly, poor in car service, overall very bad. The General Manager is so unprofessional that he humiliates customers in making deals. With that attitude they should go bankrupt. The manager there embarrassed me when I went there to look for deals. Never seen anything like this before. Go somewhere else where and you will not regret car shopping. More
Hands down the easiest new car experience we have ever had! Originally visited a larger/more popular GMC dealership nearby (aka- on the same hwy) for our first check into a new 2014 GMC Acadia and the ex had! Originally visited a larger/more popular GMC dealership nearby (aka- on the same hwy) for our first check into a new 2014 GMC Acadia and the experience was a huge turn off- pushy sales tactics, additional costs, rude customer service. Our next stop at Union GMC was totally the opposite and proved well worth it in every aspect, including pricing. Our sales people were friendly and consistent, and working with the mgr Tom and Phil was great. Pick up day went very smoothly and everything was perfect, down to the paperwork with David. No surprises, seamless. We were very happy with the experience, as well as our new Acadia itself. Thank you! More
very bad. i won't recommend this dealer not even 1%. they didn't seem like they want to do business. if you go there by any chance make sure about the prices. they try to cheat you. they didn't seem like they want to do business. if you go there by any chance make sure about the prices. they try to cheat you. More
First walked in dealership was greeted very well. Talked about all detailes of the car , were very helpful, Purchased the Buick Veranno they were right on with my price, The paperwork was very good and th about all detailes of the car , were very helpful, Purchased the Buick Veranno they were right on with my price, The paperwork was very good and the preparation of car was excellant. I will purchase my next car there when it comes off other lease i have. Thanks again Union GMC and Buick More