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Maxon Buick GMC

Union, NJ

3.7
384 Reviews

2301 Route 22 West

Union, NJ

07083

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384 Reviews of Maxon Buick GMC

April 07, 2018

Don’t believe the website So my husband and I were looking to purchase a new Acadia. The salesman was very nice and showed us many. Then it came time to talk money. Unfortunate More

by Charlie1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Terrezza
Apr 07, 2018 -

Maxon Buick GMC responded

Thank you for the candid feedback and your experience with my staff at Maxon Auto Group. I sincerely apologize for the level of service you received. I realize we are not perfect and the feedback you provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience and see how we can prevent this happening in the future. However, we would love to contact you personally to discuss this further. Please contact our customer service Coordinator, Donna DeLaura at 1 908-337-4764, or email me direct at nnicoletti@yesmaxon.com with the best way to reach you. Sincerely, Nicole Smyth, Maxon Customer Service Manager.

April 07, 2018

Great experience Everything when smooth and it was a great experience to do business with the new dealership everyone there were very nice to me job well done More

by BJRHODES51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Apr 07, 2018 -

Maxon Buick GMC responded

Thank you for your feedback ! It is important to us. It was truly our pleasure to assist you in all of your automotive needs! Congratulations on your new car!

April 07, 2018

Service and security The rep is name Rich and the manager is Tom and the both of them were great! Tom gave me the best price and assured me that the equipment I was purcha More

by AMEGANROD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 16, 2018 -

Maxon Buick GMC responded

Thank you of your candid feedback regarding your experience and our staff here at Maxon Auto Group! Your feedback is important to us, as we know its one of the only ways to stay on top of our customer service game! It was our pleasure to assist you in all of your automotive needs !

April 06, 2018

New lease My husband and I had such a smooth easy time Leasing our new car with the help of Nick Russo! We live our new Terrain! More

by LAUFEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Russo
Apr 07, 2018 -

Maxon Buick GMC responded

Thank you for choosing Maxon! Your feedback is important to us and it brings us great satisfaction to know we were able to provide an experience that exceeded your expectations! congratulations on your Maxon vehicle!

April 05, 2018

Very friendly and helpful I had a problem that I couldn't figure out and I took the car there and the fixed the problem as well fixed something that they saw wrong. More

by GJONES537
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 05, 2018 -

Maxon Buick GMC responded

Maxon Customer, It brings us great joy to know we were able to provide such a wonderful experience at Maxon! Thank you for your feedback!

April 05, 2018

Friendly customer service Have been using amazon GMC service for 3 years. Every visit has been fast, friendly customer service. They are excellent in their recommendations and More

by trappie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 05, 2018 -

Maxon Buick GMC responded

Maxon Customer, It was our pleasure to assist in all of your automotive needs! We are overjoyed to have provided such a memorable experience for you! Congratulations on your Maxon vehicle!

April 04, 2018

Excellent customer service!!! Rich was the service manager assigned to my 2010 Acadia. Rich kept me informed every step of the way. He was able to contact the warranty company dire More

by DamonParty5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Young in service department...
Apr 05, 2018 -

Maxon Buick GMC responded

Thank you for your feedback on our dealership as well as kind words spoken about Rich! It was our pleasure to assist you in all of your automotive needs!

April 04, 2018

Great Experience They made the process fast and easy. I didn't spend hours at the dealership waiting and going back and forth on numbers. Thank you Maxon GMC! More

by TRAUSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Senkiw
Apr 05, 2018 -

Maxon Buick GMC responded

Thank you for choosing Maxon! It was our pleasure to assist you in all of your automotive needs!

April 03, 2018

Great experience Great dealership center, i have bought from tgen a jeep grand Cherokee 2012 and they helped me a lot and offered me good discount.i really recommend t More

by AHM.SIDIELEMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Berrios
Apr 05, 2018 -

Maxon Buick GMC responded

Thank you for choosingMaxon! Your feedback is appreciated!!

April 03, 2018

Communication It’s a great place with good service.. Only bad thing was no communication with sale rep- and service people.. But after all it turned out find.. T More

by AGREEN215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mamadou Diawara
Apr 05, 2018 -

Maxon Buick GMC responded

Your feedback is important to us! It allows our team the ability to prevent any similar communication issues in the future! Thank you for choosing Maxon!

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