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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
August 12, 2018
Excellent service Great service! Everyone was very kind and helpful. I was able to get in for service very quickly. I will certainly return for future services when nee Great service! Everyone was very kind and helpful. I was able to get in for service very quickly. I will certainly return for future services when needed. More
by smwells69
Verified CustomerEmployees Worked With
Ron, Eddie
August 11, 2018
Awesome Our experience was stellar , our salesman , Peter , was amazing , probably the best we've dealt with . Everybody was very friendly and helpful , howev Our experience was stellar , our salesman , Peter , was amazing , probably the best we've dealt with . Everybody was very friendly and helpful , however , my mom thinks you need to get decaffeinated coffee .... More
by BRIANNA19M
Employees Worked With
Peter Ciambriello
August 11, 2018
Excellent service The staff was very helpful and offered additional savings for the services that were needed. The staff kept me updated with the status of the vehicle The staff was very helpful and offered additional savings for the services that were needed. The staff kept me updated with the status of the vehicle. More
by Liverpool18
Employees Worked With
Tiffany Collins, Joe Alberts
August 10, 2018
Oil change NYS inspection The dealership handled my NYS inspection, oil change very efficient they even took me in late..I really appreciate the admit of me being late and the The dealership handled my NYS inspection, oil change very efficient they even took me in late..I really appreciate the admit of me being late and the great service of the customer service representative. More
by WXXC
Employees Worked With
Tiffany Collins
August 10, 2018
Oil change and tire rotation Great service! Love it here. Staying with Fuccillo Nissan forever! Love the Rougue. Plan on getting another when my lease is up. Husband loves it Great service! Love it here. Staying with Fuccillo Nissan forever! Love the Rougue. Plan on getting another when my lease is up. Husband loves it too! More
by KARI5
Employees Worked With
Alan Huang
August 10, 2018
Happy customer Peter (salesmen) was great. I came home with a vehicle that better fitted my needs. They even worked the trade-in value of my Infiniti to my satisfact Peter (salesmen) was great. I came home with a vehicle that better fitted my needs. They even worked the trade-in value of my Infiniti to my satisfaction. The dealership really worked with me and I appreciated that., and I love my new car. Thanks Peter and Fuccillo Nissan! More
by RMCARTHUR
Employees Worked With
Credit approval guy
August 09, 2018
Altima In need of a 2nd, better gas milage car, I first stopped at a different dealer after seeing what they had on Cars.com. Of the 5 I was interested in li In need of a 2nd, better gas milage car, I first stopped at a different dealer after seeing what they had on Cars.com. Of the 5 I was interested in listed as being on their lot none were actually there. I left and drove up the road to Fuccillo. The cars I had tagged were there and Richard came by and went out for a test drive with my young son and I. No high-pressure, just a nice drive pointing out features. Went back the next day and took the car home. Clean, well organized lot and indoor space. I will return when the teenagers start needing more wheels! More
by TWILLIAMD
Employees Worked With
Richard Hope
August 09, 2018
staff knowlegable professional Matt the salesman was great, however was disappointed with finance department, not able to find comparable price as current payment. Matt was knowledg Matt the salesman was great, however was disappointed with finance department, not able to find comparable price as current payment. Matt was knowledgeable with the accessories on the vehicle and explained everything so I knew what he was talking about More
by FREEDOM1_22
Employees Worked With
Matt
August 08, 2018
First Service experience your representative met me at the entrance and promptly opened the service door. He drove the car in and after going over my reason for my being there your representative met me at the entrance and promptly opened the service door. He drove the car in and after going over my reason for my being there he showed me where the waiting room and the coffee bar etc. were. He took it from there and called me in less than an hour when the car was ready. I was impressed when he accompanied me out to the lot to show me where the "LIttle Rogue" was parked. I regret that I am poor at remembering names. Will pay more attention the next time. More
by WOBBLER
Employees Worked With
M. Taylor - Netzband
May 18, 2017
Worst car buying experience of my life! Only a week after I purchased the car which was advertised with rain sensing wipers (a big selling point), I realized they did not work. When I reach Only a week after I purchased the car which was advertised with rain sensing wipers (a big selling point), I realized they did not work. When I reached out to Fuccillo Nissan as soon as I learned of the malfunction, I was rudely told how it "was a used car, and you can't expect it to be perfect", but I could bring the car in and pay for it to be repaired. The least Nissan could do was cover the cost to fix something I had bought broken, that was indeed advertised on the car. At this point it was very clear to me that Nissan is strictly about the sale and not the customer. I felt rushed into the sale, got rushed into a back room to talk about my financing, which was really a warranty sales pitch and when I kindly declined- the man's demeanor changed entirely, he became short, snappy and downright rude. To add to this experience, my salesperson "Peter" was not only very unprofessional but also belittling. I would never buy another car from here, and definitely regret the only purchase I have ever made there. More
by oswego03
Employees Worked With
Peter
