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Matthews Kia of Schenectady - Service Center

Schenectady, NY

2.6
146 Reviews

146 Reviews of Matthews Kia of Schenectady - Service Center

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June 28, 2019

Ken Morrison! I cannot tell you how excited I am to see Ken at your service counter. Your service has always been top notch. It just escalated to the absolute bes More

by SUZANNEPREZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken. Purchased from Woody. He’s a doll.
Jun 28, 2019 -

Matthews Kia of Schenectady responded

Thank you for the fantastic review! I am delighted to hear Ken could provide you with an overall positive experience. We look forward to working with you again. Sincerely, Ed Dupuis, edd@fuccillo.com

June 28, 2019

Battery issyes During the service, communication and assurances from the tech was over the top. He worked hard to solve and satisfy my issues I appreciate this kind More

by YAZ1442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 28, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am glad to hear everything went well for you. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

June 26, 2019

Awesome Visiting Kia is always a pleasant experience. They are fast, efficient and always go above and beyond. This is my second vehicle with Kia and would n More

by MVANKUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dupuis
Jun 26, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

June 25, 2019

6 month service It was awesome! Everyone was very nice. Fast service. Overall a wonderful experience. I always look foward to my visits!!!! Thank you Kia as always More

by KATIEANNPARISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Digital Air
Jun 26, 2019 -

Matthews Kia of Schenectady responded

Thank you for the great review. I'm glad to hear our team could provide you with a quick and efficient experience. We look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

June 23, 2019

awesome I went in for a recall on my 2017 Kia Sorento, I was informed when I made appointment on how long the job would take and I was quite satisfied with th More

by PATOMINI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department personnel
Jun 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for your wonderful feedback. I'm happy to hear our team could provide you with an efficient service experience. Please let us know when we can assist you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

June 22, 2019

Awesome Service Representative I worked with the best service representative. He was kind and knowledgeable, and it was incredibly wonderful working with him. My car is no longer ma More

by loliscioj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystin Strand
Jun 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for the terrific review. I'm delighted to hear our team could provide you with an excellent service experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

June 20, 2019

Service Great help got me right in and out in a timely manner got the job bone right the first time could not ask for anything more More

by HEATHBOYLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C J
Jun 21, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am glad to hear our team could provide you with an overall positive experience. Sincerely, Ed Dupuis, edd@fuccillo.com

June 18, 2019

Excellent Great sales and service they always get me in and out and answer any questions that I may have pertains to my vehicle I will never bring my car to any More

by LUCINDAWISE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn lattimore
Jun 19, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

June 14, 2019

Pleasant, timely, efficient Very impressed with how quick I was able to get an appointment. I was told 1 hour and that’s exactly how long it took. Parts were in so I did not have More

by BISHOP6907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember names
Jun 18, 2019 -

Matthews Kia of Schenectady responded

Thank you for the wonderful review. I am glad to hear our team could provide you with a quick and efficient experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

June 12, 2019

Service Friendly service and knowledgeable staff. Comfortable waiting area. Good explanation of aii aspevts of required service. Would. Highly recommend your More

by PFREDERICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Jun 12, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com