Matthews Kia of Schenectady - Service Center

Quick and to the point Chat feature to set up appointment was great. Fast and efficient. Ken, at the service desk was very helpful, quick, and to the point. In and out, well Chat feature to set up appointment was great. Fast and efficient. Ken, at the service desk was very helpful, quick, and to the point. In and out, well informed. More

Fast reliable and professional. I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was courteous and professional. More

My Experience with Kenny at Fuccillo Kia I had a problem that started out of no where with my Kia Sorento. I stopped at two garages, no one would help me, I stopped at Advanced auto and they I had a problem that started out of no where with my Kia Sorento. I stopped at two garages, no one would help me, I stopped at Advanced auto and they pulled the code for me off the computer. They were not sure what the code meant, I went to Fuccillo Chrysler where I bought the car, they were extremely unhelpful. When I first called Fuccillo Kia I spoke with a women who couldn't help me, I called back and spoke to Kenny and he knew exactly what the code meant, he got me right in, got me a rental car, and I was able to go on with my day. Kenny was awesome!! extremely helpful, personable, professional, and seemed to actually care. He is a true asset to the company, I will be back just because he is there!! More

Cj was great as always!!!PMA!!! fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a Saturday. More

Recalls n general Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk staff n cash out also during payment. It’s nice to have good people around still today. Thanks for all you do! Mr. n Mrs lurenda and Adam Tedrick 2014 Kia Sedona gray More

Punctual,courteous Called on Saturday for appointment. Needed it for Tuesday and staff accommodated me with an appointment on that day. Left car at service and receive Called on Saturday for appointment. Needed it for Tuesday and staff accommodated me with an appointment on that day. Left car at service and received call regarding extra work that needed to be done. Car was ready was promised. More

Awesome service came in and they took care of what i needed done with no appointment would definitely recommend anyone and everyone to go there came in and they took care of what i needed done with no appointment would definitely recommend anyone and everyone to go there More

Emergency Breaking System problem The car was sent to Fucchillo Nissan in Latham. Job was done perfectly and Mr. Mucha (Nissan Service employee) was great to work with. Would go back The car was sent to Fucchillo Nissan in Latham. Job was done perfectly and Mr. Mucha (Nissan Service employee) was great to work with. Would go back again. More

Return visit Fast,,professional service,,informative,,CJ is the best,,,and it was nice to chat with Woody from sales,,great people.Clean waiting area,just good p Fast,,professional service,,informative,,CJ is the best,,,and it was nice to chat with Woody from sales,,great people.Clean waiting area,just good people. More

Oil change I came in for an oil change. The service department was courteous and efficient. I also had a great conversation with William P. the service manager. I came in for an oil change. The service department was courteous and efficient. I also had a great conversation with William P. the service manager. More