Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Kia of Schenectady
Schenectady, NY
904 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us!
Discover Matthews and how Matthews means more. Every Day. Every Way.
We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 904 reviews
September 26, 2014
Indifferent Service Department I received a Hyundai recall notice because of a faulty coil spring that could damage the tire while driving. Hyundai indicated the replacement part w I received a Hyundai recall notice because of a faulty coil spring that could damage the tire while driving. Hyundai indicated the replacement part was not yet available but owners could have their cars inspected to assess their coil spring condition. I called Fuccillo in Schenectady where I bought the car for an appointment. The woman said that an inspection wouldn't be necessary because any problem with the coil spring would have been seen when I had my last annual vehicle inspection. I wasn't confident that that would be uncovered in a routine vehicle inspection and asked for an appointment to come in. Through a haughty attitude, she said she would have to have her manager get back to me. A gentleman returned my call and, believe it or not, admitted that he didn't know how to inspect for a faulty coil spring and would have to contact Hyundai headquarters. He still hasn't gotten back to me. Obviously, haughty woman was instructed to just get rid of me. So beware Fuccillo customers, you may find a "huge deal" but you may also find an indifferent service department with no interest whatsoever in the safety of your automobile. And, oh yes, I called Lia Hyundai in Albany and have an appointment for Monday - no problems. More
by karenluke
Employees Worked With
haughty woman
March 17, 2014
Worst experience buying a new car in my life. Gave me the run around after the sale and didn't keep any of his promises about the vehicle, all he wanted was his commission check. run around after the sale and didn't keep any of his promises about the vehicle, all he wanted was his commission check. More
by Madbuyer00
Employees Worked With
A Regan
April 08, 2013
After having a bad experience at a Kia dealership in Springfield, MA on Saturday I went to Fuccillo Kia the next day on Sunday and walking out with a brand new 2013 Soul! I couldn't have asked for a bet Springfield, MA on Saturday I went to Fuccillo Kia the next day on Sunday and walking out with a brand new 2013 Soul! I couldn't have asked for a better customer service and they went above and beyond to make me feel comfortable. I would recommend this dealership to anyone who is looking for a Kia. I LOVE my Soul and I am a very happy customer! More
by kfilek1
Employees Worked With
Tim Fay
July 14, 2012
This was my second time buying a car from Fuccillo Kia. I had a very positive experience about three years ago, so I decided to give this dealership a shot again when I was ready to replace my second vehicle had a very positive experience about three years ago, so I decided to give this dealership a shot again when I was ready to replace my second vehicle. I walked into the dealership with a good idea of what I wanted. I talked with a salesman(Michael) and told him what I was looking for. He was very quick to bring around the car that I wanted to look at. During the test drive he was very knowledgeable about the car and explained things very well. We worked out a fair price for the car, and I was also given a good price on my trade in. This all took place very close to the time the dealership was closing so none of the paperwork could be finalized that night. They took all the information they needed and accommodated me by letting me take the car home that night anyway. I went back the next day and finished up the paperwork and drove home a happy new car owner. The overall experience was very positive and I will more than likely continue to buy cars from this dealership in the future. More
by walleyecrazy
Employees Worked With
Michael Dufek
