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Matthews Kia of Schenectady

Schenectady, NY

4.6
974 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 974 reviews

August 08, 2019

Fourth Kia Shout out to Matt, Joe, Brett and especially Heath for yet another fantastic car-buying experience. Heath went above and beyond to get me the Sorento More

by JillKBecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Joe, Heath, Brett
Aug 08, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new Sorento! It is great to hear about your 5-star experience with Heath and our team. We appreciate your business and look forward to working with you again soon. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

August 08, 2019

Andrew Porter Above and beyond Andrew Porter Above and beyond, excellent service. Would recommend to everyone, will come back without a doubt, no hesitation to purchase next vehic More

by JUNIUSLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Aug 09, 2019 -

Matthews Kia of Schenectady responded

Thank you for your wonderful review. Andrew is an important asset of our team and it is great to hear he could provide you with an excellent experience. We appreciate your recommendation and look forward to working with you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

August 06, 2019

Short wait time Work was completed quickly and my wait time was only about 15 minutes to fix a blower fan. Shortest wait time ever. Friendly and courteous service de More

by KIM1597
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service desk
Aug 06, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We strive to provide each of our guests with 100% satisfaction and it is great to hear everything went well for you. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

Aug 06, 2019 -

KIM1597 responded

My car still makes a rumbling noise that wasn't there before. The certified mechanic didn't find anything when I brought the car in a few weeks ago.

Aug 06, 2019 -

Matthews Kia of Schenectady responded

I am sorry you are having this issue. Have you brought it back to the shop recently? Krystin Strand Customer Relations Mananger (518) 847-0800

August 05, 2019

So Incredible! Went in to purchase a new Vehicle and 3 hours later I was driving off with it! Great customer service and very nice crew of professionals doing what t More

by KIDD2872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Wood and Mike
Aug 06, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new vehicle! I'm glad our team could provide you with a quick and efficient experience. We look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

August 03, 2019

Oil change and tire rotation Just an all around experience all the way around. Had service apt set, got there early but took n completed well before my scheduled time. More

by jradama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Porter, Krystin Strand
Aug 05, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We are pleased to hear everything went well for you. See you next time! Sincerely, Ed Dupuis, edd@fuccillo.com

August 01, 2019

GREAT DEALERSHIP Return my lease it was the first time I would never lease again.I talk to Dave and I bought my 5 kia Thanks Dave. More

by BABSMRCHDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE DENERO
Aug 02, 2019 -

Matthews Kia of Schenectady responded

Thank you for the wonderful feedback. See you next time! Sincerely, Ed Dupuis, edd@fuccillo.com

August 01, 2019

Love my car! The 2019 KIA Sorento is a sharp, cool-looking car. It's my 3rd one, but this one is by far the best! It looks expensive & it drives smooth & solid. It More

by 4JCGOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Aug 02, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new Kia Sorento! I'm pleased to hear Andrew could provide you with a 5-star experience. See you again soon! Sincerely, Ed Dupuis, edd@fuccillo.com

July 29, 2019

Exceptional dealership We went in at 4 and were leaving by 7 with our new car. They got us everything we wanted. This is our 4th vehicle we bought there they are always aw More

by Ragone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 29, 2019 -

Matthews Kia of Schenectady responded

Thank you for the marvelous review. Congratulations on your new vehicle! It is great to hear everything went well for you. Let us know when we can assist you again. Sincerely, Ed Dupuis, edd@fuccillo.com

July 29, 2019

OVERALL SUPERB SALES EXPERIENCE WE KNEW WHAT WE WANTED AND STOPPED BY TO CHECK IT OUT. THE SALESMAN "WILLIAM S." WAS VERY COURTEOUS AND HELPFUL SO A FEW DAYS LATER CALLED HIM AND LE More

by KJK INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM S.
Jul 30, 2019 -

Matthews Kia of Schenectady responded

Thanks for the great review. We're happy to hear William could provide you with a 5-star experience. Sincerely, Ed Dupuis, edd@fuccillo.com

July 26, 2019

Engine Splash Shield My engine splash shield was falling off my car, caused by a different shop doing an oil change. While there were many unforeseen complications, Mr. Mo More

by HEATHERANIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Morrison
Jul 29, 2019 -

Matthews Kia of Schenectady responded

Thank you for taking the time to share your feedback with us. I am happy to hear our team could provide you with a helpful service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

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